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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
| C | S | R | N | O | I | T | A | I | C | E | R | P | P | A |
| A | U | E | S | M | U | K | G | Y | O | N | E | R | N | C |
| C | K | S | E | K | D | N | N | U | U | O | L | N | O | K |
| C | N | O | T | N | M | O | I | S | R | I | I | G | I | O |
| O | O | U | O | O | W | W | T | E | T | T | M | N | T | W |
| U | I | R | N | A | M | L | E | L | E | U | A | I | A | L |
| N | T | C | E | S | E | E | E | I | O | L | R | N | C | E |
| T | A | E | O | S | R | D | R | M | U | O | T | E | I | D |
| A | C | F | F | U | C | G | G | S | S | S | X | T | N | G |
| B | I | U | V | R | H | E | Q | I | E | E | E | S | U | M |
| I | F | L | O | A | A | S | O | F | J | R | N | I | M | E |
| L | I | N | I | N | N | U | M | X | O | S | V | L | M | N |
| I | R | E | C | C | T | B | R | B | F | H | N | I | O | T |
| T | E | S | E | E | C | N | E | D | I | F | N | O | C | I |
| Y | V | S | A | T | I | S | F | A | C | T | I | O | N | E |
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