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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
| C | A | R | N | O | I | T | A | I | C | E | R | P | P | A |
| A | U | E | E | X | T | R | A | M | I | L | E | G | N | C |
| C | W | S | V | S | M | I | L | E | S | H | R | N | O | K |
| C | B | O | T | E | O | M | R | F | W | N | M | I | I | O |
| O | G | U | O | O | R | L | N | W | F | T | E | N | T | W |
| U | Y | R | N | E | M | I | U | T | C | Y | R | E | A | L |
| N | E | C | E | Z | A | E | F | T | P | V | C | T | C | E |
| T | C | E | O | E | N | Y | R | I | I | E | H | S | I | D |
| A | N | F | F | Z | T | S | A | S | C | O | A | I | N | G |
| B | A | U | V | N | P | I | A | Z | E | A | N | L | U | M |
| I | R | L | O | J | E | Q | N | K | M | R | T | E | M | E |
| L | U | N | I | R | U | O | M | G | Z | R | V | I | M | N |
| I | S | E | C | O | U | R | T | E | O | U | S | I | O | T |
| T | S | S | E | E | C | N | E | D | I | F | N | O | C | N |
| Y | A | S | A | T | I | S | F | A | C | T | I | O | N | E |
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