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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | G | R | O | T | C | A | F | W | O | W | N | E | R | A |
| A | U | E | C | A | C | F | G | Q | E | N | O | C | N | P |
| C | O | S | G | C | Z | G | N | Y | L | O | I | N | O | P |
| C | T | O | T | K | J | N | I | S | I | I | T | A | I | R |
| O | Y | U | O | O | N | I | T | E | M | T | A | R | T | E |
| U | E | R | N | W | M | N | E | L | A | U | C | U | A | C |
| N | C | C | E | L | E | E | E | I | R | L | I | S | C | I |
| T | N | E | O | E | R | T | R | M | T | O | F | S | I | A |
| A | E | F | F | D | C | S | G | S | X | S | I | A | N | T |
| B | D | U | V | G | H | I | O | E | E | E | R | Y | U | I |
| I | I | L | O | M | A | L | C | M | J | R | E | Y | M | O |
| L | F | N | I | E | N | D | O | M | A | T | V | W | M | N |
| I | N | E | C | N | T | U | B | O | Y | W | Y | I | O | B |
| T | O | S | E | T | S | U | O | E | T | R | U | O | C | F |
| Y | C | S | A | T | I | S | F | A | C | T | I | O | N | E |
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