Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

F A G Q E D B P E V L O S E R
Z M E K N U F A H F D E E E E
X Q Y S H H F R B H T R P M B
O L H K I R O N I A P M E P D
D K V E E M O N G E E J G A E
K I F L S U O I E T N Q D T S
G O B Z P E T R E S V D E H I
Z J W X K S I S P L T R L Y H
W G V R E P O G M P W S W Y T
N T F V N L X H O I E D O K A
N T N V T J T B V L L E N M P
O I O S B P Y R U O E K T M
Y U N D E R S T A N D P C T Y
V O C F D R T D J T S A A P S
D N E I W L N P F J F C B T H
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Answer Key for Customer Service

X
Y
123456789101112131415
1# # # # # # # # E V L O S E R
2# # E # # # F # # # # E # E #
3# # # S # H # R # # T # P M #
4# # # # I # O # I A # M E P #
5# # # # # M # N G E E # G A E
6# # # # S # O I E T N # D T S
7# # # # # E T R E S # D E H I
8# # # # # S I S P # T # L Y H
9# # # # E # O G M P # # W Y T
10# # # V # L # # O I E # O # A
11# # N # T # # # # L L E N # P
12# I # # # # # # # O E K # M
13# U N D E R S T A N D P C # Y
14# O # # # # # # # # # # A # S
15D # # # # # # # # # # # # # #
Word X Y Direction
ACKNOWLEDGE  1311n
APOLOGIES  1314nw
DON’TLOSETEMPER  88ne
EMPATHY  142s
FRIENDLY  81se
HONEST  63se
INVESTIGATE  212ne
KEEPPROMISE  1312nw
RESOLVE  151w
SMILE  88se
SYMPATHISE  1514n
UNDERSTAND  313e