Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	9	4	sw
APOLOGIES	12	1	w
DON’TLOSETEMPER	8	8	se
EMPATHY	14	14	n
FRIENDLY	7	13	nw
HONEST	9	7	ne
INVESTIGATE	4	13	ne
KEEPPROMISE	12	13	w
RESOLVE	15	15	w
SMILE	8	7	ne
SYMPATHISE	3	1	se
UNDERSTAND	15	6	s