Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

R E C Q S E I G O L O P A F R
X X I U E E Y P T K T C H E F
Z E C Y T V L Y X S K K P M R
H F S V F O L C M N E M W P I
T A D I N C T O O T E N L A E
K I N W H U V W S T P P O T N
E D A V I T L I E E P H Y H D
C C T B S E A S O U R M O Y L
J G S N D U O P V R O J Q E Y
M P R G F L J Z M O M U B X V
E M E T T E Q Z T Y I Y B U Q
K T D U Y U E Q Y S M I L E
A V N Q K L L P T W E D Z Q K
Y O U E T A G I T S E V N I L
D O P F H Z P Q J C B T T R B
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Answer Key for Customer Service

X
Y
123456789101112131415
1# # # # S E I G O L O P A # R
2# # # # E # # # T # # C # E F
3# E # # # V # # # S K # P M R
4# # S # # # L # # N E M # P I
5# # D I # # # O O # E N # A E
6# # N # H # # W S T P # O T N
7# # A # # T L # E E P # # H D
8# # T # # E A S # # R # # Y L
9# # S # D # O P # # O # # # Y
10# # R G # L # # M # M # # # #
11# # E # T # # # # Y I # # # #
12# # D # # # # # # S M I L E
13# # N # # # # # # # E # # # #
14# O U E T A G I T S E V N I #
15D # # # # # # # # # # # # # #
Word X Y Direction
ACKNOWLEDGE  104sw
APOLOGIES  131w
DON’TLOSETEMPER  88ne
EMPATHY  142s
FRIENDLY  151s
HONEST  147nw
INVESTIGATE  1414w
KEEPPROMISE  113s
RESOLVE  118nw
SMILE  1112e
SYMPATHISE  1112nw
UNDERSTAND  313n