Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	6	5	se
APOLOGIES	3	2	s
DON’TLOSETEMPER	8	8	nw
EMPATHY	7	7	s
FRIENDLY	1	1	e
HONEST	6	15	n
INVESTIGATE	15	4	s
KEEPPROMISE	5	4	s
RESOLVE	1	1	s
SMILE	8	8	ne
SYMPATHISE	12	15	w
UNDERSTAND	14	2	w