Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	1	3	e
APOLOGIES	15	4	w
DON’TLOSETEMPER	8	8	nw
EMPATHY	7	7	s
FRIENDLY	1	1	e
HONEST	2	11	e
INVESTIGATE	15	12	n
KEEPPROMISE	9	15	n
RESOLVE	1	1	s
SMILE	8	8	e
SYMPATHISE	2	5	s
UNDERSTAND	13	13	n