Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

F R X K W W I I E V L O S E R
W I N V E S T I G A T E E E M
O T S E N O H K P F U G P N E
H C S B J C O M Q Q D M U S K
P G E Y H T A P M E E Q I K X
Z H I R W G O F L T A H J Z A
X N G J Y F Y W E O T Y O J F
H U O Z Q Z O S V A L I F C F
B N L M P N O G P D E Z X J E
X C O M K L U M N L E X C R L
N H P C T B Y E I G W R H M N
E Q A E S I M O R P P E E K
B U N D E R S T A N D I M I P
Z O N V F U A X E Y P S O R T
D Z I Q S K X K F C I N P F U
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Answer Key for Customer Service

X
Y
123456789101112131415
1# # # # # # # # E V L O S E R
2# I N V E S T I G A T E E E #
3# T S E N O H # # # # G P # E
4# # S # # # # # # # D M # S #
5# # E Y H T A P M E E # I # #
6# # I # # # # # L T # H # # #
7# # G # # # # W E # T Y # # #
8# # O # # # O S # A L # # # #
9# # L # # N O # P D E # # # #
10# # O # K L # M N L # # # # #
11# # P C T # Y E I # # # # # #
12# # A E S I M O R P P E E K
13# U N D E R S T A N D # # # #
14# O # # F # # # # # # # # # #
15D # # # # # # # # # # # # # #
Word X Y Direction
ACKNOWLEDGE  69ne
APOLOGIES  312n
DON’TLOSETEMPER  88ne
EMPATHY  105w
FRIENDLY  613ne
HONEST  73w
INVESTIGATE  22e
KEEPPROMISE  1512w
RESOLVE  151w
SMILE  713ne
SYMPATHISE  612ne
UNDERSTAND  313e