Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	9	5	s
APOLOGIES	14	5	s
DON’TLOSETEMPER	8	8	se
EMPATHY	9	9	sw
FRIENDLY	13	10	n
HONEST	10	1	s
INVESTIGATE	3	4	s
KEEPPROMISE	15	2	s
RESOLVE	15	15	w
SMILE	8	8	w
SYMPATHISE	4	1	e
UNDERSTAND	1	3	s