Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

L O T H W D T P E V L O S E R
Q K A P O L O G I E S K M E F
E C S T Y R L S V X S A P T R
S Y M P A T H I S E U M N A I
I T D C J M A O R H E E D G E
M V N P F U C I N T O W V I N
O B A O Z Q K J E E W G Z T D
R W T X L Q N S M B S G K S L
P P S I Y D O M P P B T W E Y
P N R P B L W I A F E A C V O
E O E I T G L L T R W W X N D
E T D A P E E H S W O X I S
K U N G T K D K Y P A P K H C
M O U T U A G O S X V U A Y K
D V G D A E E I Z Q L H C A D
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Answer Key for Customer Service

X
Y
123456789101112131415
1# # # # # # # # E V L O S E R
2# # A P O L O G I E S # # E F
3E # # # # # # # # # # # P T R
4S Y M P A T H I S E # M # A I
5I # D # # # A O # # E # # G E
6M # N # # # C # N T # # # I N
7O # A # # # K # E E # # # T D
8R # T # # # N S M # S # # S L
9P # S # # # O M P # # T # E Y
10P # R # # L W I A # # # # V #
11E # E # T # L L T # # # # N #
12E # D # # E E H # # # # I #
13K # N # # # D # Y # # # # # #
14# O U # # # G # # # # # # # #
15D # # # # # E # # # # # # # #
Word X Y Direction
ACKNOWLEDGE  78s
APOLOGIES  32e
DON’TLOSETEMPER  88ne
EMPATHY  97s
FRIENDLY  151s
HONEST  74se
INVESTIGATE  1412n
KEEPPROMISE  113n
RESOLVE  151w
SMILE  88s
SYMPATHISE  14e
UNDERSTAND  313n