Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

D Y O P A P O L O G I E S G C
N O U L N C C U Q X N Y S E C
U Z N W D E K T M S D S M M C
L K D E D V N U H E C I J G
N E E U T X U P O S R N M P H
D E R S I L G L I W V L I I A
F P S Z L D O H V E L P L R R
R P T P R D T S S B U E J Y U
I R A M Y A M T E S G U D K G
E O N R P I I M R T B H X G U
N M D M L G P L Q C E N X Z E
D I Y E A A D M A I V M V S C
L S I T T N E C E G X R P J G
Y E E H O N E S T P J Q L E R
D B Y Q D W T U E V L O S E R
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Answer Key for Customer Service

X
Y
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1D # # # A P O L O G I E S # #
2# O U # # C # # # # # # # # #
3# # N # # # K # # # # # # # #
4# K D # # # N # # E # I # #
5# E E # T # # # O S # N # # #
6# E R # # L # # I W V # # # #
7F P S # # # O H # E L # # # #
8R P T # # # T S S # # E # # #
9I R A # # A M T E # # # D # #
10E O N # P I I M # T # # # G #
11N M D M L G P # # # E # # # E
12D I Y E A A # # # # # M # # #
13L S # T T # # # # # # # P # #
14Y E E H O N E S T # # # # E #
15# # Y # # # # # E V L O S E R
Word X Y Direction
ACKNOWLEDGE  84se
APOLOGIES  51e
DON’TLOSETEMPER  88se
EMPATHY  99sw
FRIENDLY  18s
HONEST  414e
INVESTIGATE  134sw
KEEPPROMISE  24s
RESOLVE  1515w
SMILE  88sw
SYMPATHISE  213ne
UNDERSTAND  33s