Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

R U L L K O Y N I W B K T Y B
F E V S D G H O E S H A Q J S
R P P N I K T F V B S V W E Y
I Q B M C R A E L D R Y S Z M
E S Z R E R P L O Z F I D O P
N E U G Z T M I S T M G N O A
D I O U W W E M E O P G A Y T
L G I V L W I S R Z M X T J H
Y O R F I D E P O F R X S O I
L L M P V K P D R L S H R W S
I O Y A Z E T M V K T Q E H E
Q P W K E C Q N M P T D W I
Q A C K N O W L E D G E N Y U
E T A G I T S E V N I H U O O
R K G T S E N O H W G K P U D
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Answer Key for Customer Service

X
Y
123456789101112131415
1R # # # # # Y # # # # # # # #
2F E # # # # H # E # # # # # S
3R # P # # # T # V # # # # E Y
4I # # M # # A E L # # # S # M
5E S # # E # P L O # # I D # P
6N E # # # T M I S # M # N # A
7D I # # # # E M E O # # A # T
8L G # # # # # S R # # # T # H
9Y O # # # # # P O # # # S # I
10# L # # # # P # # L # # R # S
11# O # # # E # # # # T # E # E
12# P # # E # # # # # # D # #
13# A C K N O W L E D G E N # #
14E T A G I T S E V N I # U O #
15# # # T S E N O H # # # # # D
Word X Y Direction
ACKNOWLEDGE  313e
APOLOGIES  213n
DON’TLOSETEMPER  88nw
EMPATHY  77n
FRIENDLY  11s
HONEST  915w
INVESTIGATE  1114w
KEEPPROMISE  413ne
RESOLVE  98n
SMILE  88n
SYMPATHISE  152s
UNDERSTAND  1313n