Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

S I S I I D H X L O C G V J D
H E S I M O R P P E E K V O H
F L C G E Y O H B G W J N P O
S U M E U M V S D U N E V D
E N Q G L M M E O E T T A F N
I Q E C B I L Z S L A F O K A
G N U Y U W M I O G C H K W T
O I K W O L H S I K B K M F S
L B Z N U T E T E V L O S E R
O M K I A T S M Z I B N J J E
P C T P E E B A P D L T G Y D
A N M M V X A I P A M A F J N
O Y P N I W N Y X O T R V L U
S E I Z G D T S E N O H G O O
R F R I E N D L Y A G F Y Z E
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Answer Key for Customer Service

X
Y
123456789101112131415
1# # # # # # # # # # # # # # D
2# E S I M O R P P E E K # O #
3# # # # # # # # # G # # N # #
4S # # E # # # # D # # E # D
5E # # # L # # E # E T T # # N
6I # # # # I L # S L A # # # A
7G # # # # W M I O G # # # # T
8O # # # O # H S I # # # # # S
9L # # N # T E T E V L O S E R
10O # K # A T S M # # # # # # E
11P C # P E E # # P # # # # # D
12A # M M V # # # # A # # # # N
13# Y P N # # # # # # T # # # U
14S E I # # # T S E N O H # # #
15R F R I E N D L Y # # # Y # #
Word X Y Direction
ACKNOWLEDGE  49ne
APOLOGIES  112n
DON’TLOSETEMPER  88sw
EMPATHY  79se
FRIENDLY  115e
HONEST  1214w
INVESTIGATE  314ne
KEEPPROMISE  122w
RESOLVE  159w
SMILE  88nw
SYMPATHISE  114ne
UNDERSTAND  1512n