Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	14	2	s
APOLOGIES	14	3	sw
DON’TLOSETEMPER	8	8	nw
EMPATHY	7	7	ne
FRIENDLY	1	1	s
HONEST	12	2	w
INVESTIGATE	12	1	w
KEEPPROMISE	14	5	sw
RESOLVE	1	3	se
SMILE	8	8	ne
SYMPATHISE	10	14	nw
UNDERSTAND	9	6	sw