Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Word	X	Y	Direction
ACKNOWLEDGE	13	9	n
APOLOGIES	13	12	nw
DON’TLOSETEMPER	8	8	se
EMPATHY	9	9	w
FRIENDLY	6	3	se
HONEST	6	10	w
INVESTIGATE	1	11	e
KEEPPROMISE	14	12	n
RESOLVE	15	15	w
SMILE	8	8	w
SYMPATHISE	5	14	e
UNDERSTAND	3	3	e