Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

C S E V A A Z U Y O Q E H O R
X O V P D Y T D H Q P S Z E F
I T C E T F V V T M Y I P A R
N L S S G X L A A M G M J A I
V R M O F D U W P V E O H S E
E B Z R P R E A M T V R O E N
S M I L E N T L E H E P X I D
T S E N O H S S W S S P R G L
I Q W H I H O Z O O P E B O Y
G I N S V L B L S S N E N L F
A C E X T F V D G M P K R O R
T Z Z R E P D R D D J C P O
E U N D E R S T A N D W R A Q
X O Z X F O A C H Y T I W D C
D X Y F L Y Z N X S F L O S S
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Answer Key for Customer Service

X
Y
123456789101112131415
1# # # # # # # # Y # # E # # R
2# # # # # # # # H # # S # E F
3I # # E # # # # T # Y I P # R
4N # # # G # # # A M # M # # I
5V # # # # D # # P # E O # S E
6E # # # # # E A M T # R # E N
7S M I L E # T L E # E P # I D
8T S E N O H # S W S # P # G L
9I # # # I # O # O O # E # O Y
10G # # S # L # L # # N E # L #
11A # E # T # V # # # # K # O #
12T # # # E # # # # # # C P #
13E U N D E R S T A N D # # A #
14# O # # # # # # # # # # # # #
15D # # # # # # # # # # # # # #
Word X Y Direction
ACKNOWLEDGE  1110nw
APOLOGIES  1413n
DON’TLOSETEMPER  88ne
EMPATHY  97n
FRIENDLY  151s
HONEST  68w
INVESTIGATE  13s
KEEPPROMISE  1211n
RESOLVE  126sw
SMILE  17e
SYMPATHISE  122sw
UNDERSTAND  313e