Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

R C T A P O L O G I E S Y G D
F E C N I X M U C G P U B G X
R R P A U N D E R S T A N D M
I G G M C L V M S E V D U L J
E I G P E K G E C T S L A E O
N K Z U S T N G S L Q O Q H D
D Y N M I Y E O F T V B L F P
L X I W M A M S W U I T K V I
Y L R V O V P P O L A G V R E
E M A T R S A U A L E D A X Q
E L F S P Q T O B T T D E T L
Q L F E P H H M N S H G F E
T X E N E K Y E S D G I N E Q
Z C A O E O G Q Z S K G S O F
E D N H K L O Y J U U A L E D
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Answer Key for Customer Service

X
Y
123456789101112131415
1R # # A P O L O G I E S # # #
2F E # # I # # # # # # # # # #
3R # P A U N D E R S T A N D #
4I # # M C # V # # E # # # # #
5E # # # E K # E # # S # # # #
6N # # # S T N # S # # O # # #
7D # # M I Y E O # T # # L # #
8L # I # M # M S W # I # # V #
9Y L # # O # P P O L # G # # E
10E # # T R # A # A L E # A # #
11# # # S P # T # # T T D # T #
12# # # E P # H # # # H G # E
13# # # N E # Y # # # # I N E #
14# # # O E # # # # # # # S O #
15# # # H K # # # # # # # # E D
Word X Y Direction
ACKNOWLEDGE  72se
APOLOGIES  41e
DON’TLOSETEMPER  88nw
EMPATHY  77s
FRIENDLY  11s
HONEST  415n
INVESTIGATE  52se
KEEPPROMISE  515n
RESOLVE  93se
SMILE  56sw
SYMPATHISE  56se
UNDERSTAND  63e