Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

D I X F I N V E S T I G A T E
P O U E F E B X J R S C P Z O
V B N A V G J L X Z Y V O O Y
U G D O D T E Y Y M R L Q O
E F E M T E U L X X P Z O Q K
S E R C E L I I M M A Z G T Z
I L S I G W O M A O T E I V M
M V T S E O S S G K H P E E W
O O A T P N V H E L I Y S E E
R O N S B K D M U T S G S S V
P F D E B C P L I F E A E P L
P M N N S A D G Y V J M W X O
E Z R O T M G M G S M U P L S
E A I H G F S H U M W B B E E
K G Y L V C O T C H E N H S R
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Answer Key for Customer Service

X
Y
123456789101112131415
1D # # # I N V E S T I G A T E
2# O U # # E # # # # S # P # #
3# # N # # G # # # # Y # O # #
4# # D # D # E # # M # L # #
5E F E # T E # L # # P # O # #
6S # R # # L # I # # A # G # #
7I # S I # W O M # # T # I # #
8M # T # E O # S # # H # E # #
9O # A T # N # # E # I # S # E
10R # N S # K D M # T S # # # V
11P # D E # C P L # # E # # # L
12P # # N # A # # Y # # M # # O
13E # # O T # # # # # # # P # S
14E # # H # # # # # # # # # E E
15K # Y # # # # # # # # # # # R
Word X Y Direction
ACKNOWLEDGE  69n
APOLOGIES  131s
DON’TLOSETEMPER  88se
EMPATHY  99sw
FRIENDLY  36se
HONEST  414n
INVESTIGATE  51e
KEEPPROMISE  115n
RESOLVE  1515n
SMILE  88n
SYMPATHISE  112s
UNDERSTAND  33s