Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

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Answer Key for Customer Service

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Word	X	Y	Direction
ACKNOWLEDGE	13	3	s
APOLOGIES	13	2	w
DON’TLOSETEMPER	8	8	nw
EMPATHY	5	5	s
FRIENDLY	1	1	s
HONEST	5	10	ne
INVESTIGATE	2	12	n
KEEPPROMISE	13	4	sw
RESOLVE	10	3	w
SMILE	8	8	ne
SYMPATHISE	3	1	e
UNDERSTAND	13	13	w