Customer Service

ACKNOWLEDGE
APOLOGIES
DON’TLOSETEMPER
EMPATHY
FRIENDLY
HONEST
INVESTIGATE
KEEPPROMISE
RESOLVE
SMILE
SYMPATHISE
UNDERSTAND

Ways to provide excellent customer Service.

Try to find all 12 words on this board.

R F R I E N D L Y D E Y B L E
E E B A P O L O G I E S E L H
S Y P J C I D Y W E R C I O Y
O L Z M T K X K E D P M W V C
L U W T E U N D E R S T A N D
V B S E T T B O N Y Q S A B J
E W F S A V E A W U E T P U E
F E R I G A M S D L S E T Y B
P N X H I S P I O E E N P N G
N Y G T T A A R N L S D N B U
E W T A S E T O I K T F G M E
F O F P E G H Q J F T J E R
M A Q M V O Y D W A K A N H D
Q G C Y N Y D F Z D E S H O C
D H E S I M O R P P E E K T D
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Answer Key for Customer Service

X
Y
123456789101112131415
1R F R I E N D L Y # # # # # E
2E E # A P O L O G I E S # L #
3S # P # C # # # # # # # I # #
4O # # M # K # # # # # M # # #
5L # # # E U N D E R S T A N D
6V # # E T T # O # # # # # # #
7E # # S A # E # W # # T # # #
8# # # I G # M S # L S # # # #
9# # # H I # P # O E E # # # #
10# # # T T # A # N L # D # # #
11# # # A S # T O # # T # G # #
12# # # P E # H # # # # # E #
13# # # M V # Y # # # # # N # #
14# # # Y N # # # # # # # # O #
15# # E S I M O R P P E E K # D
Word X Y Direction
ACKNOWLEDGE  73se
APOLOGIES  42e
DON’TLOSETEMPER  88nw
EMPATHY  77s
FRIENDLY  11e
HONEST  712ne
INVESTIGATE  515n
KEEPPROMISE  1315w
RESOLVE  11s
SMILE  115ne
SYMPATHISE  415n
UNDERSTAND  75e