Can you find IT?

ACD
ADHERANCE
AGENT
AHT
ATTRITION
COMPLIANCE
INBOUND
INTERVIEWER
MANAGER
OUTBOUND
OVERFLOW
ROUTING
SHRINKAGE
SQAM
SUPERVISOR
TEAM
WFM

Call Center Terms

Try to find all 17 words on this board.

I O U T B O U N D W H
V N E C N A R E H D A
N W T J G N I T U O R
S U P E R V I S O R D
Q A T T R I T I O N C
A T E A M V T N E G A
M C O M P L I A N C E
R E G A N A M E H F M
D N U O B N I F W T Y
W O L F R E V O W E A
N E G A K N I R H S R
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Answer Key for Can you find IT?

X
Y
1234567891011
1I O U T B O U N D # #
2# N E C N A R E H D A
3# # T # G N I T U O R
4S U P E R V I S O R D
5Q A T T R I T I O N C
6A T E A M V T N E G A
7M C O M P L I A N C E
8R E G A N A M E H # #
9D N U O B N I F W T #
10W O L F R E V O W E #
11# E G A K N I R H S R
Word X Y Direction
ACD  116n
ADHERANCE  112w
AGENT  116w
AHT  87se
ATTRITION  25e
COMPLIANCE  37e
INBOUND  79w
INTERVIEWER  66se
MANAGER  78w
OUTBOUND  21e
OVERFLOW  810w
ROUTING  113w
SHRINKAGE  1011w
SQAM  14s
SUPERVISOR  44e
TEAM  26e
WFM  910nw