Can you find IT?

ACD
ADHERANCE
AGENT
AHT
ATTRITION
COMPLIANCE
INBOUND
INTERVIEWER
OUTBOUND
OVERFLOW
QUALITY
ROUTING
SHRINKAGE
SQAM
SUPERVISOR
TEAM
WFM

Call Center Terms

Try to find all 17 words on this board.

R	D	N	U	O	B	T	U	O	A	S
E	E	Y	O	D	C	A	R	L	D	Q
C	G	W	V	Y	H	G	O	N	H	A
N	A	R	E	T	F	E	S	O	E	M
A	K	O	R	I	B	N	I	I	R	D
I	N	U	F	L	V	T	V	T	A	N
L	I	T	L	A	A	R	R	I	N	U
P	R	I	O	U	H	W	E	R	C	O
M	H	N	W	Q	F	T	P	T	E	B
O	S	G	Y	M	W	R	U	T	N	N
C	W	C	T	E	A	M	S	A	X	I

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Answer Key for Can you find IT?

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	R	D	N	U	O	B	T	U	O	A	S
2	E	E	#	O	D	C	A	R	#	D	Q
3	C	G	W	V	Y	#	G	O	N	H	A
4	N	A	R	E	T	#	E	S	O	E	M
5	A	K	O	R	I	#	N	I	I	R	D
6	I	N	U	F	L	V	T	V	T	A	N
7	L	I	T	L	A	#	R	R	I	N	U
8	P	R	I	O	U	H	W	E	R	C	O
9	M	H	N	W	Q	F	T	P	T	E	B
10	O	S	G	#	M	#	#	U	T	N	N
11	C	#	#	T	E	A	M	S	A	#	I

Word	X	Y	Direction
ACD	7	2	w
ADHERANCE	10	1	s
AGENT	7	2	s
AHT	5	7	se
ATTRITION	9	11	n
COMPLIANCE	1	10	n
INBOUND	11	11	n
INTERVIEWER	6	6	nw
OUTBOUND	9	1	w
OVERFLOW	4	2	s
QUALITY	5	8	n
ROUTING	3	4	s
SHRINKAGE	2	10	n
SQAM	11	1	s
SUPERVISOR	8	8	n
TEAM	4	11	e
WFM	7	8	sw