Can you find IT?

ADHERANCE
AGENT
AHT
ATTENDANCE
AVAILABLE
CFU
COMPLAINCE
ETIQUETTE
HEADSET
INBOUND
INTERVIEWER
MANAGER
OUTBOUND
PROBING
QUALITY
RESERVED
ROSTER
ROUTING
SHRINKAGE
SQAM
SUPERVISOR
TEAM
TQA
WFM

Call Center Terms

Try to find all 24 words on this board.

Y T R M A N A G E R B P V L Z
T D N U O B T U O C O J O X H
I U B E V W D N U O B N I T A
L E F B G S E U I N M N H C L
A M E C N A D N E T T A Y O K
U N Q R O S I V R E P U S H O
Q S P F A M J S R A G Q H E T
G N I B O R P V E M A R R A U
E J N E I N I L Y M E X I D G
E C N A R E H D A T F X N S N
D K M F W A O Z S I B T K E I
Y W J E V B R O N A N J A T T
C I R E S E R V E D Q C G V U
J U U Q E T T E U Q I T E T O
G A T F A V A I L A B L E E R
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Answer Key for Can you find IT?

X
Y
123456789101112131415
1Y T # M A N A G E R # # # # #
2T D N U O B T U O # # # # # #
3I U # E # # D N U O B N I T #
4L # F # G # # # # # # N H # #
5A # E C N A D N E T T A # # #
6U # # R O S I V R E P U S H #
7Q # # # # M # # R A # Q H E #
8G N I B O R P V # M A R R A #
9# # # # # # I L # M E # I D G
10E C N A R E H D A T # # N S N
11# # M F W # # # S I # # K E I
12# # # E # # # O # A N # A T T
13# # R E S E R V E D Q C G # U
14# # # # E T T E U Q I T E # O
15# # # # A V A I L A B L E # R
Word X Y Direction
ADHERANCE  910w
AGENT  65nw
AHT  125ne
ATTENDANCE  115w
AVAILABLE  515e
CFU  45nw
COMPLAINCE  45se
ETIQUETTE  1314w
HEADSET  146s
INBOUND  133w
INTERVIEWER  88sw
MANAGER  41e
OUTBOUND  92w
PROBING  78w
QUALITY  17n
RESERVED  313e
ROSTER  713ne
ROUTING  1515n
SHRINKAGE  136s
SQAM  136sw
SUPERVISOR  106w
TEAM  105s
TQA  1214nw
WFM  511w