The Therapeutic Relationship

ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH

This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.

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Answer Key for The Therapeutic Relationship

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Word	X	Y	Direction
ACCEPTANCE	2	15	e
AFFIRMATION	2	15	ne
EMPATHY	5	11	n
HOPE	11	10	s
LISTENING	1	15	n
MATCHING	7	10	e
REFLECTION	6	10	n
SUMMARIZE	7	9	n
UNDERSTANDING	8	8	ne
WARMTH	8	10	ne