MALCOLM BALDRIGE NATIONAL QUALITY AWARD

ANALYSIS
COMMERCE
CUSTOMER
DEVELOPMENT
HUMANRESOURCE
IMPROVING
INFORMATION
LEADERSHIP
MANAGEMENT
MARKET
OBJECTIVES
PERFORMANCE
PRACTICES
QUALITY
RESULTS
STRATEGIC
STRATEGY
VISION

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Word	X	Y	Direction
ANALYSIS	8	14	w
COMMERCE	20	10	n
CUSTOMER	19	11	s
DEVELOPMENT	11	11	n
HUMANRESOURCE	11	11	ne
IMPROVING	9	14	e
INFORMATION	9	13	n
LEADERSHIP	11	8	w
MANAGEMENT	7	15	e
MARKET	7	15	nw
OBJECTIVES	11	19	w
PERFORMANCE	11	11	e
PRACTICES	11	6	sw
QUALITY	6	16	e
RESULTS	15	7	n
STRATEGIC	12	10	e
STRATEGY	12	10	n
VISION	13	16	e