MALCOLM BALDRIGE NATIONAL QUALITY AWARD

ANALYSIS
COMMERCE
CUSTOMER
DEVELOPMENT
HUMANRESOURCE
IMPROVING
INFORMATION
LEADERSHIP
MANAGEMENT
MARKET
OBJECTIVES
PERFORMANCE
PRACTICES
QUALITY
RESULTS
STRATEGIC
STRATEGY
VISION

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Word	X	Y	Direction
ANALYSIS	14	14	n
COMMERCE	2	10	n
CUSTOMER	11	3	e
DEVELOPMENT	11	11	w
HUMANRESOURCE	11	11	nw
IMPROVING	16	19	w
INFORMATION	13	13	n
LEADERSHIP	8	11	se
MANAGEMENT	15	15	n
MARKET	15	15	e
OBJECTIVES	7	11	s
PERFORMANCE	11	11	n
PRACTICES	6	11	s
QUALITY	16	16	n
RESULTS	7	7	n
STRATEGIC	10	10	w
STRATEGY	10	10	n
VISION	7	18	e