MALCOLM BALDRIGE NATIONAL QUALITY AWARD

ANALYSIS
COMMERCE
CUSTOMER
DEVELOPMENT
HUMANRESOURCE
IMPROVING
INFORMATION
LEADERSHIP
MANAGEMENT
MARKET
OBJECTIVES
PERFORMANCE
PRACTICES
QUALITY
RESULTS
STRATEGIC
STRATEGY
VISION

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Word	X	Y	Direction
ANALYSIS	8	14	e
COMMERCE	8	12	sw
CUSTOMER	12	2	e
DEVELOPMENT	11	11	w
HUMANRESOURCE	11	11	ne
IMPROVING	12	3	e
INFORMATION	9	13	e
LEADERSHIP	8	11	n
MANAGEMENT	7	15	e
MARKET	7	15	s
OBJECTIVES	11	13	ne
PERFORMANCE	11	11	n
PRACTICES	11	12	w
QUALITY	6	16	e
RESULTS	12	13	ne
STRATEGIC	12	10	n
STRATEGY	8	5	w
VISION	10	11	n