Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
123456789101112131415
1# # # # R E M O T S U C # # #
2# # A P O L O G I Z E # # # #
3# # P # # E G A U G N A L # #
4# # P # I # # # # # # A # # #
5# # E # # N # # # # N # # # #
6# # A # # # F # # O # # # # #
7# # R # # # # L I # # # # # #
8# # A # D # # S E # # # # # #
9# E N # # O S # # C # # # # #
10# T C # # E O # # # T O N E #
11# I E # F O R M A L # I # # #
12# L # O # # # # # # # # O # #
13# O R E S P O N S I V E # N #
14# P D E N I F E R # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  32e
APPEARANCE  32s
CUSTOMER  121w
FORMAL  511e
INFLECTION  54se
LANGUAGE  133w
MOOD  811nw
POLITE  214n
PROFESSIONAL  88ne
REFINED  914w
RESPONSIVE  313e
TONE  1110e