Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# # # # # # # # # # # # # # #
3# # # # # # # # # # # # L # #
4# I E C N A R A E P P A A # #
5# N V U # # # # # # N P N # #
6# F I S # # # # # O # O G # #
7# L S T O N E # I # # L U # #
8# E N O # # # S # # # O A # #
9# C O M # # S # # # # G G # #
10# T P E O E # # # # # I E # #
11# I S R F O R M A L # Z # # #
12# O E O # # D # # # # E # # #
13# N R E F I N E D # # # # # #
14# P O L I T E # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  124s
APPEARANCE  124w
CUSTOMER  44s
FORMAL  511e
INFLECTION  24s
LANGUAGE  133s
MOOD  49se
POLITE  214e
PROFESSIONAL  88ne
REFINED  313e
RESPONSIVE  313n
TONE  47e