Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# # E Z I G O L O P A # # # #
3# # # # # E G A U G N A L # #
4# # E C N A R A E P P A # # #
5# # # U # # # D # # N # # # #
6# # # S L # O # # O # # # # #
7# # D T A O # # I # # # # # #
8# # E O M # # S # # # # # # #
9# # N M R # S E # # # # # # #
10# # I E O E # # N # # # # # #
11# # F R F # # # # O # # # # #
12# # E O I N F L E C T I O N #
13# # R E S P O N S I V E # # #
14# P O L I T E # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  112w
APPEARANCE  124w
CUSTOMER  44s
FORMAL  511n
INFLECTION  512e
LANGUAGE  133w
MOOD  58ne
POLITE  214e
PROFESSIONAL  88ne
REFINED  313n
RESPONSIVE  313e
TONE  1112nw