Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# # # # # # # # # # # # # # #
3# # # # # E G A U G N A L # N
4# # E C N A R A E P P A # O #
5# # V U # # # # # D N # I A #
6# # I S # # D # E O # T P # #
7# # S T # O # N I # C O # # #
8# # N O O # I S # E L N # # #
9# E O M # F S # L O # E # # #
10# T P E E E # F G # # # # # #
11# I S R F # N I O # # # # # #
12# L E O # I Z # # R # # # # #
13# O R # # E # # # # M # # # #
14# P # # # # # # # # # A # # #
15# # # # # # # # # # # # L # #
Word X Y Direction
APOLOGIZE  145sw
APPEARANCE  124w
CUSTOMER  44s
FORMAL  810se
INFLECTION  612ne
LANGUAGE  133w
MOOD  49ne
POLITE  214n
PROFESSIONAL  88ne
REFINED  411ne
RESPONSIVE  313n
TONE  126s