Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # I # # #
2# # # # # # # # # # N # # P #
3# # # # L A M R O F # # R # #
4# # # # # # # # L # # O E # #
5# # # # # # # E # # F # S # #
6# # # # # # C # # E # # P # #
7# # # # # T # U S # E # O D #
8# # # # I # O S S T # D N E #
9# # # O # # I N I T # O S N #
10# # N # # O # L E # O O I I #
11# # # # N # O # # # # M V F #
12# # # A P P E A R A N C E E #
13# # L A N G U A G E # # # R #
14# # # # # # # # # # # # # # #
15# # E Z I G O L O P A # # # #
Word X Y Direction
APOLOGIZE  1115w
APPEARANCE  412e
CUSTOMER  76se
FORMAL  103w
INFLECTION  121sw
LANGUAGE  313e
MOOD  1211n
POLITE  612ne
PROFESSIONAL  88sw
REFINED  1413n
RESPONSIVE  133s
TONE  67se