Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # I # # #
2# # # # # # # # # # N # # # #
3# # # # L A M R O F # # L # #
4# # # E Z I G O L O P A A # #
5# # # # # # # E # # N P N # #
6# # # # # # C # # O D P G # #
7# # # # # T # # I E # E U # #
8# # # # I O # S N # # A A # #
9# E # O # N S I # D # R G # #
10# T N # # E F # O # # A E # #
11# I # # F E # O # # # N # # #
12# L # O R E M O T S U C # # #
13# O R E S P O N S I V E # # #
14# P # # # # # # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  124w
APPEARANCE  124s
CUSTOMER  1212w
FORMAL  103w
INFLECTION  121sw
LANGUAGE  133s
MOOD  712ne
POLITE  214n
PROFESSIONAL  88ne
REFINED  512ne
RESPONSIVE  313e
TONE  67s