Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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V T A Q W S D R N R P K A C I
U P G I D N O C E Z O A K T G
J O R E S P O N S I V E E E X
V L S O R E M O T S U C T O J
J I N W F E J T O J X N R N M
G T O X O E F Z N L I A D U Z
L E I R R A S I E A L R Q P Q
D V T X M W F S N W N A Y A L
J W C D A N H H I E Z E U M M
S U E D L J S V C O D P P O X
T F L S H Z D F Y P N P S R Y
Y E F E Z I G O L O P A K E Z
B J N U U E G A U G N A L F P
I M I W K J Z U Y S U K B D E
P W V D U Y I A I Q K H K C F
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Answer Key for Customer Perception

X
Y
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1# # # # # # D # # # # # # # #
2# P # # # # O # # # # # # # #
3# O R E S P O N S I V E # # #
4# L # O R E M O T S U C # # #
5# I N # F E # # O # # N # # #
6# T O # O E F # N # # A # # #
7# E I # R # S I E # # R # # #
8# # T # M # # S N # # A # # #
9# # C # A # # # I E # E # # #
10# # E # L # # # # O D P # # #
11# # L # # # # # # # N P # # #
12# # F E Z I G O L O P A # # #
13# # N # # E G A U G N A L # #
14# # I # # # # # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  1212w
APPEARANCE  1212n
CUSTOMER  124w
FORMAL  55s
INFLECTION  314n
LANGUAGE  1313w
MOOD  74n
POLITE  22s
PROFESSIONAL  88se
REFINED  54se
RESPONSIVE  33e
TONE  94s