Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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M H I L B D S F A L R L K X V
M P O L I T E L A M R O F M P
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N E I O S C R W I L U C C Z N
P Z J N F W I V B F O N F I T
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O E I S F L S Q S R W R G O X
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R E M O T S U C I I C E U O G
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Answer Key for Customer Perception

X
Y
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1# # # # # D # # # # # # # # #
2# P O L I T E L A M R O F # #
3# # R E S P O N S I V E # E #
4# # I O # # # # I # # C # Z #
5# # # N F # # # # F # N # I #
6# # # # F E # # # # E A E G #
7# # # # # L S # # # # R G O #
8# # # # # # E S # # # A A L #
9R E M O T S U C I # # E U O #
10# # # O # # # # T O # P G P #
11# # # # O # # # O I N P N A #
12# # # # # D # # N # O A A # #
13# # # # # # # # E # # N L # #
14# # # # # # # # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  1411n
APPEARANCE  1212n
CUSTOMER  89w
FORMAL  132w
INFLECTION  34se
LANGUAGE  1313n
MOOD  39se
POLITE  22e
PROFESSIONAL  88se
REFINED  127nw
RESPONSIVE  33e
TONE  910s