Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # D # # # # # #
2# # # # # # # # O # # # # P #
3# # # E V I S N O P S E R O #
4# # # C U S T O M E R O # L #
5# # # N # # O # # E F # # I #
6# # E A # # N # F E O # N T #
7# # G R # # E I S # R # O E #
8# # A A # # N S # # M # I # #
9# # U E # E I # # # A # T # #
10# # G P D O # # # # L # C # #
11# # N P N # # # # # # # E # #
12# # A A P O L O G I Z E L # #
13# # L # # # # # # # # # F # #
14# # # # # # # # # # # # N # #
15# # # # # # # # # # # # I # #
Word X Y Direction
APOLOGIZE  412e
APPEARANCE  412n
CUSTOMER  44e
FORMAL  115s
INFLECTION  1315n
LANGUAGE  313n
MOOD  94n
POLITE  142s
PROFESSIONAL  88sw
REFINED  114sw
RESPONSIVE  133w
TONE  74s