Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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F L A O V C U M B R A T Z J K
I K J G O O M S N B P E V I V
O B N W P E G A U G N A L G L
W W O E Z I G O L O P A M H M
Y H I A Y X Y D B C N P K A L
P E T M L S O E R O D P P V Y
Y U C U A O E A I E P E C L R
D S E F M Y A S N D N A F T F
N G L K R L S I E E S R E X M
G Z F D O E F H N A U A T W F
Q X N V F E D R O O D N N J J
T P I O R E M O T S U C Q E F
M Z R E S P O N S I V E X J A
S P O L I T E R P N Z L W Z R
T Q L I I E X U R J W H D S T
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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# # # # # # # # # # # # # # #
3# # N # # E G A U G N A L # #
4# # O E Z I G O L O P A # # #
5# # I # # # # D # # N P # # #
6# # T # L # O # # O D P # # #
7# # C # A O # # I E # E # # #
8# # E # M # # S N # # A # # #
9# # L # R # S I E # # R # # #
10# # F # O E F # N # # A # # #
11# # N # F E # # O # # N # # #
12# # I O R E M O T S U C # # #
13# # R E S P O N S I V E # # #
14# P O L I T E # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  124w
APPEARANCE  124s
CUSTOMER  1212w
FORMAL  511n
INFLECTION  312n
LANGUAGE  133w
MOOD  58ne
POLITE  214e
PROFESSIONAL  88ne
REFINED  512ne
RESPONSIVE  313e
TONE  912n