Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Try to find all 12 words on this board.

X W K I N S O X K Q J R Y A M
D X C A O G Q X K M E H T Y N
W H M G G U I G T E A Q L C O
S D E C N A R A E P P A A Z I
S I P U E R L Z R F N P N O T
M Y H S N N X V O O A O G S C
E O D T K L Z E I A R L U A E
B I E O O N W S K C S O A O L
A K N M J N S I N V V G G N F
C V I E O E E C U K B I E N N
B G F R F O R M A L O Z O N I
C E E O M O D U S J W E T X L
C D R E S P O N S I V E V S J
L P O L I T E K V K B M T P B
K V Z P Z Z P G T B G I X H J
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Answer Key for Customer Perception

X
Y
123456789101112131415
1# # # # # # # # # # # # # # #
2# # # # # # # # # # # # # # N
3# # # # # # # # # # # # L # O
4# # E C N A R A E P P A A # I
5# # # U # # # # # # N P N # T
6# # # S # # # # # O # O G # C
7# # D T # # # # I # # L U # E
8# # E O O # # S # # # O A # L
9# # N M # N S # # # # G G # F
10# # I E O E E # # # # I E # N
11# # F R F O R M A L # Z # # I
12# # E O # # D # # # # E # # #
13# # R E S P O N S I V E # # #
14# P O L I T E # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  124s
APPEARANCE  124w
CUSTOMER  44s
FORMAL  511e
INFLECTION  1511n
LANGUAGE  133s
MOOD  49se
POLITE  214e
PROFESSIONAL  88ne
REFINED  313n
RESPONSIVE  313e
TONE  47se