Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

Personal Presentation Word Search

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Answer Key for Customer Perception

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Word	X	Y	Direction
APOLOGIZE	13	2	w
APPEARANCE	4	4	e
CUSTOMER	12	4	s
FORMAL	11	11	n
INFLECTION	11	15	nw
LANGUAGE	3	3	e
MOOD	12	9	sw
POLITE	14	14	n
PROFESSIONAL	8	8	nw
REFINED	9	4	sw
RESPONSIVE	13	13	n
TONE	5	9	s