Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# # # # # # # # E T I L O P #
3# # # E V I S N O P S E R # #
4# # # C U S T O M E R O E # #
5# # # N # # # O # # F # F # #
6# # E A # # O # # E O # I # #
7# # G R # D # # S # R # N # #
8# # A A # # # S # # M E E # #
9# # U E # # I # # # A N D # #
10# # G P # O # # # # L O # # #
11# # N P N I N F L E C T I O N
12# # A A P O L O G I Z E # # #
13# # L # # # # # # # # # # # #
14# # # # # # # # # # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  412e
APPEARANCE  412n
CUSTOMER  44e
FORMAL  115s
INFLECTION  611e
LANGUAGE  313n
MOOD  94sw
POLITE  142w
PROFESSIONAL  88sw
REFINED  133s
RESPONSIVE  133w
TONE  1211n