Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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S C W S N A U B C I J C U O D
W P N P F U I F Z N G T D R H
P O R O D A J I N H Q M V S K
Q L E O I U P M O O D R T N G
L I S R F T C O Q M V O D D A
Z T P E E E C O L N S J U H Q
P E O M U F S E H O H L W U Y
L T N O S W I S L I G Q L R C
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K Y I S X Y D V E O N I Z X I
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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# P N # # # # # # # # # # # #
3# O R O # A # # # # # # # # #
4# L E O I # P M O O D # # # #
5# I S R F T # O # # # # # # #
6# T P E E E C # L # # # # # #
7# E O M # F S E # O # # # # #
8# # N O # # I S L # G # # # #
9# # S T O N E N I F # I # # #
10# # I S # # # # E O N # Z # #
11# # V U # # # # # D N I # E #
12# # E C N A R A E P P A # # #
13# # # # # E G A U G N A L # #
14# # # # # # # # # # # # # # #
15# # # # # # # # L A M R O F #
Word X Y Direction
APOLOGIZE  63se
APPEARANCE  1212w
CUSTOMER  412n
FORMAL  1415w
INFLECTION  1211nw
LANGUAGE  1313w
MOOD  84e
POLITE  22s
PROFESSIONAL  88se
REFINED  45se
RESPONSIVE  33s
TONE  49e