Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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P K Q C O G S I X J P G B W R
R V D W X E K N X C A X W T P
B W L I O A B G W V U S L J K
N I A A P P E A R A N C E P J
U E N P N Z X A Q B A U V L L
J S G O C O H B S F L S I J N
C F U L O V I H I C A T S G A
H O A O E Q Z S H J M O N B C
J T G G T O I T S P R M O E D
G R E I R R F X K E O E P T X
X W V Z Q Q D A J O F R S I D
N J D E F R F E D F Z O E L X
O Q T M S Y D E N I F E R O X
G A E W I V T I C O Y T J P S
F X M F I N F L E C T I O N D
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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# # # # # # # # # # # # # # #
3# # L # # # # # # # # # # # #
4# # A A P P E A R A N C E # #
5# # N P N # # # # # # U V # #
6# # G O # O # # # # L S I # #
7# # U L # # I # # # A T S # #
8# # A O # # # S # # M O N # #
9# # G G # # # # S # R M O E #
10# # E I # # # # # E O E P T #
11# # # Z # # # # # O F R S I #
12# # # E # # # E D # # O E L #
13# # # # # # D E N I F E R O #
14# # # # # # # # # O # # # P #
15# # # # I N F L E C T I O N #
Word X Y Direction
APOLOGIZE  44s
APPEARANCE  44e
CUSTOMER  124s
FORMAL  1111n
INFLECTION  515e
LANGUAGE  33s
MOOD  129sw
POLITE  1414n
PROFESSIONAL  88nw
REFINED  1313w
RESPONSIVE  1313n
TONE  1115nw