Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # E # # #
2# P # # # # # # # # N # # # #
3# O R E F I N E D O # # # # #
4# L E O # N O I T C E L F N I
5# I S R F O R M A L # # # # #
6# T P E # E # # # # # # E # #
7# E O M # # S # # # # # G # #
8# # N O O # # S # # # # A # #
9# # S T # O # # I # # # U # #
10# # I S # # D # # O # # G # #
11# # V U # # # # # # N # N # #
12# # E C N A R A E P P A A # #
13# # # # # # # # # # # # L # #
14E Z I G O L O P A # # # # # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  914w
APPEARANCE  1212w
CUSTOMER  412n
FORMAL  55e
INFLECTION  154w
LANGUAGE  1313n
MOOD  47se
POLITE  22s
PROFESSIONAL  88se
REFINED  33e
RESPONSIVE  33s
TONE  94ne