Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # # # # #
2# # # # # # # # # # # # # P #
3# # # # # # # # # # N # R O #
4# # # # # # # # D O # O E L #
5# # # # # # # # I O F R S I #
6# # D # E N O T # E O E P T #
7# # # E # # C # S # R M O E #
8# # # # N E # S # # M O N # #
9# # # # L I I # # # A T S # #
10# # # F # O F # # # L S I # #
11# # N # N # # E # # # U V # #
12# I # A P P E A R A N C E # #
13# # L A N G U A G E # # # # #
14# # # # A P O L O G I Z E # #
15# # # # # # # # # # # # # # #
Word X Y Direction
APOLOGIZE  514e
APPEARANCE  412e
CUSTOMER  1212n
FORMAL  115s
INFLECTION  212ne
LANGUAGE  313e
MOOD  127nw
POLITE  142s
PROFESSIONAL  88sw
REFINED  912nw
RESPONSIVE  133s
TONE  86w