Customer Perception

APOLOGIZE
APPEARANCE
CUSTOMER
FORMAL
INFLECTION
LANGUAGE
MOOD
POLITE
PROFESSIONAL
REFINED
RESPONSIVE
TONE

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Answer Key for Customer Perception

X
Y
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1# # # # # # # # # # # E # # #
2# P O L I T E # # # N # # # #
3# # R E F I N E D O # E # # #
4# # E O R E M O T S U C # # #
5# # S # F O R M A L # N # # #
6# # P # O E # # # # # A E # #
7# # O D # # S # # # # R G # #
8# # N # # # # S # # # A A # #
9# # S # # # # # I # # E U # #
10# # I # # # # # # O # P G # #
11# # V # # # # # # # N P N # #
12# # E E Z I G O L O P A A # #
13# # # # # # # # # # # # L # #
14# # # # # # # # # # # # # # #
15# # I N F L E C T I O N # # #
Word X Y Direction
APOLOGIZE  1212w
APPEARANCE  1212n
CUSTOMER  124w
FORMAL  55e
INFLECTION  315e
LANGUAGE  1313n
MOOD  74sw
POLITE  22e
PROFESSIONAL  88se
REFINED  33e
RESPONSIVE  33s
TONE  94ne