Customer Care Principles

CARE
COMMITTED
CUSTOMERSATISFACTION
EDUCATE
EMPATHETIC
EMPOWERED
EXPERIENCED
KNOWLEDGEABLE
LEAD
LISTEN
NICE
OFFER
ONECALL
OWNERSHIP
SOLVE
UNDERSTAND
YESYOUCAN

Our vision for the Sprint Consumer Care organization is to be recognized as the undisputed leader in Customer Service. We will do this by having the best people, products, and processes in the industry. Our service strategies will embrace these principles:

Try to find all 17 words on this board.

U E B W H D E T T I M M O C A R E C G A
Z M W X D N A T S R E D N U F B G W O N
S I J Y R Q D A M I T O M S O L V E Q L
S Y N S W J I C F S L Z Y T C P Y O K C
Q F T M Y P I H S R E N W O N E C A L L
Q N X T T P A B H C V Y G M F M X J I B
G X N D E C N E I R E P X E R F C X R H
V L S W C T A O X S B V M R D P E D C Z
M O O P V I U H Y Q Q P G S K U P R D C
B Y D O G R K O H Y A O N A S C C R I H
W V A S N Y U B H T B I C T T I P A P X
R O Z X R C Y Y H D L W O I X T T Z T G
J M Y F A Q E E Q E B R I S J G Q E C E
S T W N N Y T S T R Z N G F P U Z J V O
R B N O N I J Y N E X G Q A A N U A E X
G E H F C P F Z I W P Q Z C E H L R A Z
E G N Y L R P X C O D X B T M C E T T T
Y W Y F M R G Y F P A D S I Q C W H X V
X O T O C G K Y J M E I B O I Z H I L R
X Z E L B A E G D E L W O N K H H F W N
Brought to you by WordSearchFun.com



Answer Key for Customer Care Principles

X
Y
1234567891011121314151617181920
1# # # # # D E T T I M M O C A R E # # #
2# # # # D N A T S R E D N U # # # # # #
3# # # # # # # # # # # # # S O L V E # #
4# # # # # # # # # # # # # T # # # # # #
5# # # # # P I H S R E N W O N E C A L L
6# # # # # # # # # # # Y # M F # # # # #
7# # # D E C N E I R E P X E # F # # # #
8# # # # # # # # # S # # M R D # E # # #
9# # # # # # # # Y # # P # S # U # R # #
10# # # # # # # O # # A # # A # # C # # #
11# # # # # # U # # T # # # T # # # A # #
12# # # # # C # # H D # # # I # # # # T #
13# # # # A # # E # E # # # S # # # # # E
14# # # N # # T # # R # # # F # # # # # #
15# # # # # I # # # E # # # A # N # # # #
16# # # # C # # # # W # # # C E # # # # #
17# # # # # # # # # O D # # T # # E # # #
18# # # # # # # # # P A # S I # C # # # #
19# # # # # # # # # M E I # O I # # # # #
20# # E L B A E G D E L W O N K # # # # #
Word X Y Direction
CARE  141e
COMMITTED  141w
CUSTOMERSATISFACTION  1411s
EDUCATE  147se
EMPATHETIC  147sw
EMPOWERED  1020n
EXPERIENCED  147w
KNOWLEDGEABLE  1420w
LEAD  1120n
LISTEN  1120ne
NICE  1420ne
OFFER  145se
ONECALL  145e
OWNERSHIP  145w
SOLVE  143e
UNDERSTAND  142w
YESYOUCAN  117sw