Customer Service Week 2011

ABLE
ACCURACY
APOLOGIZE
ASSIST
BEST
CARE
COMMUNICATION
CONFIRM
CONFIRM
COURTEOUS
EFFORT
EMPATHY
EXCELLENCE
EXPERT
FRIENDLY
KNOW
LISTEN
OWN
POSITIVE
PROBE
PROFESSIONAL
RAPPORT
SMILE
SOLVE
THANK
THOUGHTFUL
VERIFY
WARM
WILLINGNESS
WOW

Good customer service skills are very important... Below you'll find words that will help you become the best expierence of your customer's day!

Try to find all 30 words on this board.

U I E W V K A G I Q W U T D K T D Z Z U
I Y V E R I F Y R P S B N Q V I S E F A
L Z I S T F V B N P S V B G O Q D E H K
A M T K Y H T A P M E I X O P P R O B E
K C I N N A M L E I N E F O T R C D M L
U I S O N A O U Z M G W L N W O O A F G
F H O W G Q H F I R N T A I M F U O R J
N V P K Y G R T G I I A E M M E R F R E
U D H I B I A H O F L C U M X S T F Y U
C O L G E W P G L N L N R C P S E N V M
A V W N F J P U O O I A E N B I O L S O
L B D K F D O O P C W L X G P O U L Y I
U L O G O P R H A O L I P P D N S A V D
Y C D G R I T T W E X S E T C A F A L E
H B I J T R I S N P Z T R E B L S W X M
J B B G U O Q C W Z M E T L I B T B G L
D J F V N J E L R W U N E R W Q G N F T
P A L P R X D F V W O J O L A G M E D B
W C N T S I S S A C C U R A C Y V N B F
D R I R O X G D H M M F Q V A T A H K A
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Answer Key for Customer Service Week 2011

X
Y
1234567891011121314151617181920
1# # E # # # # # # # # # # # # T # # # #
2# # V E R I F Y # # S # # # # # S # # #
3# # I # # # # # # # S # # # # # # E # #
4# # T K Y H T A P M E # # # # P R O B E
5# # I N N # # L E # N E # # # R C # # #
6# # S O # A # U Z M G # L N W O O A # #
7# # O W # # H F I R N # # I M F U # R #
8# # P # # # R T G I I # # M M E R # # E
9# # # # # I A H O F L # U M X S T # # #
10# # # # E # P G L N L N R C # S E # # #
11# # # N F # P U O O I A E # # I O # # #
12# # D # F # O O P C W L X # # O U L # #
13# L # # O # R H A O L I P # # N S # V #
14Y # # # R # T T W E # S E # # A # # # E
15# # # # T # I # N # # T R # B L # # # #
16# # # # # O # C # # # E T L # # # # # #
17# # # # N # E # # # # N E # # # # # # #
18# # # # # # # # # # # # # # # # # # # #
19# # # T S I S S A C C U R A C Y # # # #
20# # # # # # # # # # # # # # # # # # # #
Word X Y Direction
ABLE  1614sw
ACCURACY  919e
APOLOGIZE  913n
ASSIST  919w
BEST  194nw
CARE  175se
COMMUNICATION  1111sw
CONFIRM  1012n
CONFIRM  1012n
COURTEOUS  175s
EFFORT  510s
EMPATHY  114w
EXCELLENCE  168sw
EXPERT  1311s
FRIENDLY  87sw
KNOW  44s
LISTEN  1212s
OWN  166w
POSITIVE  38n
PROBE  164e
PROFESSIONAL  166s
RAPPORT  78s
SMILE  169nw
SOLVE  1610se
THANK  88nw
THOUGHTFUL  814n
VERIFY  32e
WARM  1112ne
WILLINGNESS  1111n
WOW  1112sw