r

ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR

r

Try to find all 20 words on this board.

H A C K O W L E D G M E N T E
A N O I T A C I N U M M O C N
G K W E L I M A R T X E I O O
N O I T A C I F I R E V S N I
I N O I T U L O S E R H U F T
N M E R C H A N T E T E O I C
E T C S E L I M S U G M E D A
T G N I T E E R G B A J T E F
S J A E G D E L W O N K R N S
I P R P S M K I U T R V U C I
L T U W O W F A C T O R O E T
Q F S T O N E O F V O I C E A
R E S O U R C E F U L N E S S
B U A P P R E C I A T I O N A
C A C C O U N T A B I L I T Y
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Answer Key for r

X
Y
123456789101112131415
1# A C K O W L E D G M E N T E
2# N O I T A C I N U M M O C N
3G # # E L I M A R T X E I O O
4N O I T A C I F I R E V S N I
5I N O I T U L O S E R # U F T
6N M E R C H A N T E # # O I C
7E # C S E L I M S # # # E D A
8T G N I T E E R G # # # T E F
9S # A E G D E L W O N K R N S
10I # R # # M # # # # # # U C I
11L # U W O W F A C T O R O E T
12# # S T O N E O F V O I C E A
13R E S O U R C E F U L N E S S
14# U A P P R E C I A T I O N #
15C A C C O U N T A B I L I T Y
Word X Y Direction
ACCOUNTABILITY  115e
ACKOWLEDGMENT  21e
APPRECIATION  314e
ASSURANCE  314n
COMMUNICATION  142w
CONFIDENCE  142s
COURTEOUS  1312n
CUSTOMERSERVICE  88ne
EXTRAMILE  123w
GREETING  98w
KNOWLEDGE  129w
LISTENING  111n
MERCHANT  26e
RESOLUTION  115w
RESOURCEFULNESS  113e
SATISFACTION  1513n
SMILES  97w
TONEOFVOICE  412e
VERIFICATION  124w
WOWFACTOR  411e