Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
LISTEN
PREPARE
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 14 words on this board.

I	C	O	U	R	T	E	S	Y	E	T
P	N	Z	F	O	L	L	O	W	U	P
R	F	T	R	U	S	T	I	N	G	N
E	L	M	E	T	H	I	C	A	L	E
P	T	N	A	R	E	L	O	T	H	T
A	N	O	I	T	A	T	U	L	A	S
R	V	A	L	U	E	C	O	J	B	I
E	T	T	E	U	Q	I	T	E	A	L
C	R	E	D	I	B	I	L	I	T	Y
E	T	A	C	I	N	U	M	M	O	C
E	T	A	I	C	E	R	P	P	A	N

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	I	C	O	U	R	T	E	S	Y	#	#
2	P	N	#	F	O	L	L	O	W	U	P
3	R	#	T	R	U	S	T	I	N	G	N
4	E	#	#	E	T	H	I	C	A	L	E
5	P	T	N	A	R	E	L	O	T	#	T
6	A	N	O	I	T	A	T	U	L	A	S
7	R	V	A	L	U	E	C	#	#	#	I
8	E	T	T	E	U	Q	I	T	E	#	L
9	C	R	E	D	I	B	I	L	I	T	Y
10	E	T	A	C	I	N	U	M	M	O	C
11	E	T	A	I	C	E	R	P	P	A	N

Word	X	Y	Direction
APPRECIATE	10	11	w
COMMUNICATE	11	10	w
COURTESY	2	1	e
CREDIBILITY	1	9	e
ETHICAL	4	4	e
ETIQUETTE	9	8	w
FOLLOWUP	5	2	e
INTERACTION	6	6	se
LISTEN	11	8	n
PREPARE	1	2	s
SALUTATION	10	6	w
TOLERANT	9	5	w
TRUSTING	3	3	e
VALUE	3	7	e