Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
HONESTY
INTERACTION
LISTEN
RAPPORT
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 14 words on this board.

E	L	I	S	T	E	N	R	Y	C	N
T	C	G	L	R	N	S	E	T	O	R
A	O	N	A	O	O	H	T	I	M	H
I	U	I	C	P	I	I	T	L	M	T
C	R	T	I	P	T	C	E	I	U	O
E	T	S	H	A	A	F	U	B	N	L
R	E	U	T	R	T	H	Q	I	I	E
P	S	R	E	Y	U	W	I	D	C	R
P	Y	T	V	Z	L	M	T	E	A	A
A	N	E	U	L	A	V	E	R	T	N
I	H	O	N	E	S	T	Y	C	E	T

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	E	L	I	S	T	E	N	#	Y	C	N
2	T	C	G	L	R	N	#	E	T	O	#
3	A	O	N	A	O	O	#	T	I	M	#
4	I	U	I	C	P	I	#	T	L	M	T
5	C	R	T	I	P	T	C	E	I	U	O
6	E	T	S	H	A	A	#	U	B	N	L
7	R	E	U	T	R	T	#	Q	I	I	E
8	P	S	R	E	#	U	#	I	D	C	R
9	P	Y	T	#	#	L	#	T	E	A	A
10	A	N	E	U	L	A	V	E	R	T	N
11	I	H	O	N	E	S	T	Y	C	E	T

Word	X	Y	Direction
APPRECIATE	1	10	n
COMMUNICATE	10	1	s
COURTESY	2	2	s
CREDIBILITY	9	11	n
ETHICAL	4	8	n
ETIQUETTE	8	10	n
HONESTY	2	11	e
INTERACTION	6	6	ne
LISTEN	2	1	e
RAPPORT	5	7	n
SALUTATION	6	10	n
TOLERANT	11	4	s
TRUSTING	3	9	n
VALUE	6	10	w