Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
HONESTY
INTERACTION
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 13 words on this board.

O	R	A	P	P	O	R	T	R	H	N
E	T	A	C	I	N	U	M	M	O	C
C	R	E	D	I	B	I	L	I	T	Y
O	B	H	O	N	E	S	T	Y	Z	W
U	A	P	P	R	E	C	I	A	T	E
R	N	O	I	T	A	T	U	L	A	S
T	O	L	E	R	A	N	T	T	K	K
E	U	K	E	T	H	I	C	A	L	B
S	F	T	R	U	S	T	I	N	G	M
Y	N	E	T	I	Q	U	E	T	T	E
I	M	P	U	W	O	L	L	O	F	H

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	#	R	A	P	P	O	R	T	#	#	N
2	E	T	A	C	I	N	U	M	M	O	C
3	C	R	E	D	I	B	I	L	I	T	Y
4	O	#	H	O	N	E	S	T	Y	#	#
5	U	A	P	P	R	E	C	I	A	T	E
6	R	N	O	I	T	A	T	U	L	A	S
7	T	O	L	E	R	A	N	T	#	#	#
8	E	#	#	E	T	H	I	C	A	L	#
9	S	#	T	R	U	S	T	I	N	G	#
10	Y	N	E	T	I	Q	U	E	T	T	E
11	I	#	P	U	W	O	L	L	O	F	#

Word	X	Y	Direction
APPRECIATE	2	5	e
COMMUNICATE	11	2	w
COURTESY	1	3	s
CREDIBILITY	1	3	e
ETHICAL	4	8	e
ETIQUETTE	3	10	e
FOLLOWUP	9	11	w
HONESTY	3	4	e
INTERACTION	6	6	ne
RAPPORT	2	1	e
SALUTATION	10	6	w
TOLERANT	1	7	e
TRUSTING	3	9	e