Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
RAPPORT
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 13 words on this board.

A	S	T	O	L	E	R	A	N	T	N
E	T	A	C	I	N	U	M	M	O	C
C	R	E	D	I	B	I	L	I	T	Y
O	E	T	I	Q	U	E	T	T	E	N
U	U	J	Y	T	W	C	T	W	C	I
R	L	G	Q	R	A	P	P	O	R	T
T	A	P	P	R	E	C	I	A	T	E
E	V	T	E	T	H	I	C	A	L	R
S	U	T	R	U	S	T	I	N	G	K
Y	N	L	P	U	W	O	L	L	O	F
I	S	A	L	U	T	A	T	I	O	N

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	#	#	T	O	L	E	R	A	N	T	N
2	E	T	A	C	I	N	U	M	M	O	C
3	C	R	E	D	I	B	I	L	I	T	Y
4	O	E	T	I	Q	U	E	T	T	E	#
5	U	U	#	#	#	#	C	#	#	#	#
6	R	L	#	#	R	A	P	P	O	R	T
7	T	A	P	P	R	E	C	I	A	T	E
8	E	V	#	E	T	H	I	C	A	L	#
9	S	#	T	R	U	S	T	I	N	G	#
10	Y	N	#	P	U	W	O	L	L	O	F
11	I	S	A	L	U	T	A	T	I	O	N

Word	X	Y	Direction
APPRECIATE	2	7	e
COMMUNICATE	11	2	w
COURTESY	1	3	s
CREDIBILITY	1	3	e
ETHICAL	4	8	e
ETIQUETTE	2	4	e
FOLLOWUP	10	10	w
INTERACTION	6	6	ne
RAPPORT	5	6	e
SALUTATION	3	11	e
TOLERANT	3	1	e
TRUSTING	3	9	e
VALUE	2	7	n