Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
INTERACTION
LISTEN
PREPARE
RAPPORT
SALUTATION
TOLERANT
TRUSTING

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 13 words on this board.

N	L	H	C	O	U	R	T	E	S	Y
C	O	M	M	U	N	I	C	A	T	E
Y	T	I	L	I	B	I	D	E	R	C
I	U	E	T	T	E	U	Q	I	T	E
F	P	U	G	C	Y	P	M	I	L	R
T	O	L	E	R	A	N	T	L	I	A
T	R	O	P	P	A	R	V	H	S	P
M	L	A	C	I	H	T	E	V	T	E
L	G	N	I	T	S	U	R	T	E	R
S	A	L	U	T	A	T	I	O	N	P
A	P	P	R	E	C	I	A	T	E	I

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	N	#	#	C	O	U	R	T	E	S	Y
2	C	O	M	M	U	N	I	C	A	T	E
3	Y	T	I	L	I	B	I	D	E	R	C
4	#	#	E	T	T	E	U	Q	I	T	E
5	#	#	#	#	C	#	#	#	#	L	R
6	T	O	L	E	R	A	N	T	#	I	A
7	T	R	O	P	P	A	R	#	#	S	P
8	#	L	A	C	I	H	T	E	#	T	E
9	#	G	N	I	T	S	U	R	T	E	R
10	S	A	L	U	T	A	T	I	O	N	P
11	A	P	P	R	E	C	I	A	T	E	I

Word	X	Y	Direction
APPRECIATE	1	11	e
COMMUNICATE	1	2	e
COURTESY	4	1	e
CREDIBILITY	11	3	w
ETHICAL	8	8	w
ETIQUETTE	11	4	w
INTERACTION	6	6	nw
LISTEN	10	5	s
PREPARE	11	10	n
RAPPORT	7	7	w
SALUTATION	2	10	e
TOLERANT	1	6	e
TRUSTING	9	9	w