Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
RAPPORT
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 13 words on this board.

I	E	T	T	E	U	Q	I	T	E	I
G	F	O	L	L	O	W	U	P	N	Y
A	P	P	R	E	C	I	A	T	E	S
H	L	A	C	I	H	T	E	G	A	E
N	S	L	T	N	A	R	E	L	O	T
T	R	O	P	P	A	R	Y	S	I	R
J	T	U	S	C	V	A	L	U	E	U
N	O	I	T	A	T	U	L	A	S	O
Y	T	I	L	I	B	I	D	E	R	C
C	O	M	M	U	N	I	C	A	T	E
N	T	R	U	S	T	I	N	G	C	P

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	#	E	T	T	E	U	Q	I	T	E	I
2	#	F	O	L	L	O	W	U	P	N	Y
3	A	P	P	R	E	C	I	A	T	E	S
4	#	L	A	C	I	H	T	E	#	#	E
5	#	#	#	T	N	A	R	E	L	O	T
6	T	R	O	P	P	A	R	#	#	#	R
7	#	#	#	#	C	V	A	L	U	E	U
8	N	O	I	T	A	T	U	L	A	S	O
9	Y	T	I	L	I	B	I	D	E	R	C
10	C	O	M	M	U	N	I	C	A	T	E
11	N	T	R	U	S	T	I	N	G	#	#

Word	X	Y	Direction
APPRECIATE	1	3	e
COMMUNICATE	1	10	e
COURTESY	11	9	n
CREDIBILITY	11	9	w
ETHICAL	8	4	w
ETIQUETTE	10	1	w
FOLLOWUP	1	2	e
INTERACTION	6	6	sw
RAPPORT	7	6	w
SALUTATION	9	8	w
TOLERANT	11	5	w
TRUSTING	2	11	e
VALUE	7	7	e