Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
LISTEN
RAPPORT
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 14 words on this board.

A	P	P	R	E	C	I	A	T	E	N
E	T	A	C	I	N	U	M	M	O	C
C	R	E	D	I	B	I	L	I	T	Y
O	E	T	I	Q	U	E	T	T	E	N
U	V	A	L	U	E	C	O	D	T	E
R	X	Q	X	R	A	P	P	O	R	T
T	O	L	E	R	A	N	T	Z	T	S
E	V	I	E	T	H	I	C	A	L	I
S	S	T	R	U	S	T	I	N	G	L
Y	N	J	F	O	L	L	O	W	U	P
I	N	O	I	T	A	T	U	L	A	S

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	A	P	P	R	E	C	I	A	T	E	N
2	E	T	A	C	I	N	U	M	M	O	C
3	C	R	E	D	I	B	I	L	I	T	Y
4	O	E	T	I	Q	U	E	T	T	E	N
5	U	V	A	L	U	E	C	#	#	#	E
6	R	#	#	#	R	A	P	P	O	R	T
7	T	O	L	E	R	A	N	T	#	#	S
8	E	#	#	E	T	H	I	C	A	L	I
9	S	#	T	R	U	S	T	I	N	G	L
10	Y	N	#	F	O	L	L	O	W	U	P
11	I	N	O	I	T	A	T	U	L	A	S

Word	X	Y	Direction
APPRECIATE	1	1	e
COMMUNICATE	11	2	w
COURTESY	1	3	s
CREDIBILITY	1	3	e
ETHICAL	4	8	e
ETIQUETTE	2	4	e
FOLLOWUP	5	10	e
INTERACTION	6	6	ne
LISTEN	11	9	n
RAPPORT	5	6	e
SALUTATION	10	11	w
TOLERANT	1	7	e
TRUSTING	3	9	e
VALUE	3	5	e