Putting Your Best Face Forward!

APPRECIATE
COMMUNICATE
COURTESY
CREDIBILITY
ETHICAL
ETIQUETTE
FOLLOWUP
INTERACTION
LISTEN
PREPARE
SALUTATION
TOLERANT
TRUSTING
VALUE

Providing exceptional customer service is no longer an added benefit; it is a necessity!

Try to find all 14 words on this board.

I	Y	E	T	T	E	U	Q	I	T	E
X	N	T	R	U	S	T	I	N	G	R
N	E	T	A	I	C	E	R	P	P	A
E	E	A	E	T	H	I	C	A	L	P
T	O	L	E	R	A	N	T	O	R	E
S	A	L	U	T	A	T	I	O	N	R
I	E	U	L	A	V	C	K	H	Y	P
L	C	N	C	O	U	R	T	E	S	Y
C	R	E	D	I	B	I	L	I	T	Y
E	T	A	C	I	N	U	M	M	O	C
Y	P	U	W	O	L	L	O	F	F	N

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Answer Key for Putting Your Best Face Forward!

X

Y

	1	2	3	4	5	6	7	8	9	10	11
1	I	#	E	T	T	E	U	Q	I	T	E
2	#	N	T	R	U	S	T	I	N	G	R
3	N	E	T	A	I	C	E	R	P	P	A
4	E	#	#	E	T	H	I	C	A	L	P
5	T	O	L	E	R	A	N	T	#	#	E
6	S	A	L	U	T	A	T	I	O	N	R
7	I	E	U	L	A	V	C	#	#	#	P
8	L	#	#	C	O	U	R	T	E	S	Y
9	C	R	E	D	I	B	I	L	I	T	Y
10	E	T	A	C	I	N	U	M	M	O	C
11	#	P	U	W	O	L	L	O	F	#	N

Word	X	Y	Direction
APPRECIATE	11	3	w
COMMUNICATE	11	10	w
COURTESY	4	8	e
CREDIBILITY	1	9	e
ETHICAL	4	4	e
ETIQUETTE	11	1	w
FOLLOWUP	8	11	w
INTERACTION	6	6	se
LISTEN	1	8	n
PREPARE	11	7	n
SALUTATION	2	6	e
TOLERANT	1	5	e
TRUSTING	3	2	e
VALUE	5	7	w