Managing Complaint

ASKQUESTION
BEPATIENT
CONTROLEMOTION
DONTASSUME
DONTPANIC
EMPATHY
EYECONTACT
LISTEN
SMILE
SOLUTION
TAKEOWNERSHIP

Managing Complaint

Try to find all 11 words on this board.

C O R X K S L L G X Z T X Y T
D O N T A S S U M E C N F N N
A O N Z K E W O Y S E I E I D
Y E N T V O F E L T M I X N Z
F E B T R H C X S U T E Z F T
Y U X Y P O D I C A T Q O T D
Q R S H N A L C P Z J I P O A
A G M T S V N E Q U Z C O C Q
P G A A C Z B I M O Q Y D N M
X C C P C J D Y C O H A R E X
T M L M S M I L E G T G T T T
T A K E O W N E R S H I P J A
T U S W P I I B X A Y E O R K
H D X T J H V L X X G Z U N O
N O I T S E U Q K S A Z G N T
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Answer Key for Managing Complaint

X
Y
123456789101112131415
1C # # # # # # # # # # # # # T
2D O N T A S S U M E # N # N #
3# O N # # # # O Y # E # E # #
4# # N T # # # E L T # I # # #
5# # # T R # C # S U T # # # #
6# # # Y P O # I # A T # # # #
7# # # H N A L # P # # I # # #
8# # # T # # N E # # # # O # #
9# # A A # # B I M # # # # N #
10# C # P # # # # C O # # # # #
11T # # M S M I L E # T # # # #
12T A K E O W N E R S H I P # #
13# # # # # # # # # # # # O # #
14# # # # # # # # # # # # # N #
15N O I T S E U Q K S A # # # #
Word X Y Direction
ASKQUESTION  1115w
BEPATIENT  88ne
CONTROLEMOTION  88se
DONTASSUME  22e
DONTPANIC  12se
EMPATHY  412n
EYECONTACT  102sw
LISTEN  77ne
SMILE  511e
SOLUTION  72se
TAKEOWNERSHIP  112e