Customer Service

APOLOGY
APPRECIATE
CONFIDENCE
EMPATHY
FRIENDLY
PERSUASIVE
PLEASANT
POLITE
POSITIVE
PROFESSIONAL

Customer Service

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Word	X	Y	Direction
APOLOGY	4	4	s
APPRECIATE	4	4	e
CONFIDENCE	2	3	s
EMPATHY	10	10	w
FRIENDLY	11	11	w
PERSUASIVE	14	14	n
PLEASANT	5	4	se
POLITE	6	4	se
POSITIVE	14	14	w
PROFESSIONAL	8	8	nw