Customer Service

APOLOGY
APPRECIATE
CONFIDENCE
EMPATHY
FRIENDLY
PERSUASIVE
PLEASANT
POLITE
POSITIVE
PROFESSIONAL

Customer Service

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Word	X	Y	Direction
APOLOGY	12	12	w
APPRECIATE	12	12	n
CONFIDENCE	15	14	w
EMPATHY	6	6	s
FRIENDLY	5	5	s
PERSUASIVE	2	2	s
PLEASANT	12	11	nw
POLITE	12	10	nw
POSITIVE	2	2	e
PROFESSIONAL	8	8	se