Good & Bad Customer Serivces

ABSOLUTELY
CANIHELPYOU
CERTAINLY
COMPUTERDOWN
DEFINITELY
ENJOY
I'IITRY
IAPOLOGIZE
IUNDERSTAND
PLEASEHOLD
SORRY
SURELY
THANKYOU
YES

Words people do/dont like to here for a customer services rep.

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Answer Key for Good & Bad Customer Serivces

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Word	X	Y	Direction
ABSOLUTELY	6	3	se
CANIHELPYOU	2	14	e
CERTAINLY	2	14	n
COMPUTERDOWN	8	8	ne
DEFINITELY	6	1	e
ENJOY	5	6	nw
I'IITRY	6	11	e
IAPOLOGIZE	6	11	ne
IUNDERSTAND	6	10	n
PLEASEHOLD	5	11	n
SORRY	6	5	nw
SURELY	12	2	w
THANKYOU	5	12	e
YES	15	1	s