Good & Bad Customer Serivces

ABSOLUTELY
CANIHELPYOU
CERTAINLY
COMPUTERDOWN
DEFINITELY
ENJOY
I'IITRY
IAPOLOGIZE
IUNDERSTAND
PLEASEHOLD
SORRY
SURELY
THANKYOU
YES

Words people do/dont like to here for a customer services rep.

Try to find all 14 words on this board.

Y D U V B M Y K S U R E L Y B
L C A N I H E L P Y O U W Q P
N M O B C X A M E L M U C U U
I H S M W B K S D W C Y P L E
A Y O K P I A P O L O G I Z E
T L O Y L U ' H B J K X E R J
R E T Q E N T I N V G R H F Y
E T L T A D H E I L E L O T S
C U Z E S E A M R T V S F R T
W L Y X E R N N O D R W L U E
S O J V H S K I P B O Y J R U
R S D V O T Y I T G I W A L S
E B J R L A O F Q O S K N E B
M A R J D N U Q G V B I S R X
J Y R M F D E F I N I T E L Y
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Answer Key for Good & Bad Customer Serivces

X
Y
123456789101112131415
1Y # # # # # # # S U R E L Y #
2L C A N I H E L P Y O U # # #
3N # O # # # # # E # # # # # #
4I # # M # # # S # # # Y # # #
5A Y # # P I A P O L O G I Z E
6T L # # L U ' # # J # # # # #
7R E # # E N T I N # # # # # #
8E T # # A D H E I # # # # # #
9C U # # S E A # R T # # # # #
10# L # # E R N # # D R # # # #
11# O # # H S K # # # O Y # # #
12# S # # O T Y # # # # W # # #
13# B # R L A O # # # # # N # #
14# A R # D N U # # # # # # # #
15# Y # # # D E F I N I T E L Y
Word X Y Direction
ABSOLUTELY  214n
CANIHELPYOU  22e
CERTAINLY  19n
COMPUTERDOWN  88se
DEFINITELY  615e
ENJOY  88ne
I'IITRY  65se
IAPOLOGIZE  65e
IUNDERSTAND  66s
PLEASEHOLD  55s
SORRY  611sw
SURELY  91e
THANKYOU  77s
YES  102sw