Good & Bad Customer Serivces

ABSOLUTELY
CANIHELPYOU
CERTAINLY
COMPUTERDOWN
DEFINITELY
ENJOY
I'IITRY
IAPOLOGIZE
IUNDERSTAND
PLEASEHOLD
SORRY
SURELY
THANKYOU
YES

Words people do/dont like to here for a customer services rep.

Try to find all 14 words on this board.

K V B C K L E U V D X Z P W X
Q K U K W O C E R T A I N L Y
U T P D J Y G R Q M W P N V Z
A X X Z G I T U O A V W D R B
I A P O L O G I Z E O Z P L U
Y L E T I N I F E D E L M K Z
E R Z Y I ' U M R L N W S N B
S I W Q I B J E N J O Y I I Q
L D I I O A T H A N K Y O U H
X P T S I U N D E R S T A N D
R R U N P L E A S E H O L D J
Y G S M Y W V N L A J H F K P
R M O P Z Y L E T U L O S B A
Q C A N I H E L P Y O U A D B
V J G R Y L E R U S O R R Y F
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Answer Key for Good & Bad Customer Serivces

X
Y
123456789101112131415
1# # # # # # # # # # # # # # #
2# # # # # # C E R T A I N L Y
3# # # # # # # # # # # # N # #
4# # # # # # # # # # # W # # #
5I A P O L O G I Z E O # # # #
6Y L E T I N I F E D # # # # #
7E # # # # ' # # R # # # # # #
8S # # # I # # E N J O Y # # #
9# # # I # # T H A N K Y O U #
10# # T # I U N D E R S T A N D
11# R # # P L E A S E H O L D #
12Y # # M # # # # # # # # # # #
13# # O # # Y L E T U L O S B A
14# C A N I H E L P Y O U # # #
15# # # # Y L E R U S O R R Y #
Word X Y Direction
ABSOLUTELY  1513w
CANIHELPYOU  214e
CERTAINLY  72e
COMPUTERDOWN  88ne
DEFINITELY  106w
ENJOY  88e
I'IITRY  76sw
IAPOLOGIZE  15e
IUNDERSTAND  610e
PLEASEHOLD  511e
SORRY  1015e
SURELY  1015w
THANKYOU  79e
YES  16s