Good & Bad Customer Serivces

ABSOLUTELY
CANIHELPYOU
CERTAINLY
COMPUTERDOWN
DEFINITELY
ENJOY
I'IITRY
IAPOLOGIZE
IUNDERSTAND
PLEASEHOLD
SORRY
SURELY
THANKYOU
YES

Words people do/dont like to here for a customer services rep.

Try to find all 14 words on this board.

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Answer Key for Good & Bad Customer Serivces

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Word	X	Y	Direction
ABSOLUTELY	12	3	w
CANIHELPYOU	2	14	e
CERTAINLY	7	13	e
COMPUTERDOWN	8	8	ne
DEFINITELY	10	6	w
ENJOY	8	8	e
I'IITRY	7	6	sw
IAPOLOGIZE	5	1	e
IUNDERSTAND	6	10	e
PLEASEHOLD	5	11	e
SORRY	15	15	w
SURELY	10	3	se
THANKYOU	7	9	e
YES	1	6	se