Good & Bad Customer Serivces

ABSOLUTELY
CANIHELPYOU
CERTAINLY
COMPUTERDOWN
DEFINITELY
ENJOY
I'IITRY
IAPOLOGIZE
IUNDERSTAND
PLEASEHOLD
SORRY
SURELY
THANKYOU
YES

Words people do/dont like to here for a customer services rep.

Try to find all 14 words on this board.

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Answer Key for Good & Bad Customer Serivces

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Word	X	Y	Direction
ABSOLUTELY	1	1	s
CANIHELPYOU	2	2	s
CERTAINLY	2	2	e
COMPUTERDOWN	8	8	se
DEFINITELY	15	6	sw
ENJOY	2	7	ne
I'IITRY	4	8	s
IAPOLOGIZE	5	6	s
IUNDERSTAND	6	6	e
PLEASEHOLD	5	5	e
SORRY	11	6	ne
SURELY	11	6	sw
THANKYOU	12	1	w
YES	6	15	e