customer service

DELIVERY
FAIR
FRIENDLY
GOODPRICE
HELPFUL
KNOWLEDGABLE
NEEDS
ONTIME
REBATES
REFUND
RELIABLE
SATISFACTION

wht do customers expect

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Word	X	Y	Direction
DELIVERY	10	11	nw
FAIR	7	9	se
FRIENDLY	15	3	s
GOODPRICE	7	14	ne
HELPFUL	9	3	sw
KNOWLEDGABLE	13	3	w
NEEDS	13	3	s
ONTIME	8	13	nw
REBATES	12	9	s
REFUND	12	9	nw
RELIABLE	1	3	s
SATISFACTION	8	8	ne