customer service

DELIVERY
FAIR
FRIENDLY
GOODPRICE
HELPFUL
KNOWLEDGABLE
NEEDS
ONTIME
REBATES
REFUND
RELIABLE
SATISFACTION

wht do customers expect

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Word	X	Y	Direction
DELIVERY	7	10	e
FAIR	6	6	e
FRIENDLY	7	9	e
GOODPRICE	10	13	nw
HELPFUL	9	3	sw
KNOWLEDGABLE	13	3	w
NEEDS	13	3	s
ONTIME	9	12	e
REBATES	5	8	e
REFUND	9	14	e
RELIABLE	5	8	s
SATISFACTION	8	8	ne