customer service

DELIVERY
FAIR
FRIENDLY
GOODPRICE
HELPFUL
KNOWLEDGABLE
NEEDS
ONTIME
REBATES
REFUND
RELIABLE
SATISFACTION

wht do customers expect

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Answer Key for customer service

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Word	X	Y	Direction
DELIVERY	3	8	se
FAIR	9	9	s
FRIENDLY	9	9	n
GOODPRICE	15	13	nw
HELPFUL	3	7	se
KNOWLEDGABLE	3	3	s
NEEDS	3	3	e
ONTIME	3	4	se
REBATES	9	8	se
REFUND	10	8	e
RELIABLE	10	8	n
SATISFACTION	8	8	nw