customer service

DELIVERY
FAIR
FRIENDLY
GOODPRICE
HELPFUL
KNOWLEDGABLE
NEEDS
ONTIME
REBATES
REFUND
RELIABLE
SATISFACTION

wht do customers expect

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Word	X	Y	Direction
DELIVERY	3	15	e
FAIR	6	6	n
FRIENDLY	9	7	s
GOODPRICE	15	12	nw
HELPFUL	3	9	ne
KNOWLEDGABLE	3	13	n
NEEDS	3	13	e
ONTIME	3	12	ne
REBATES	9	8	nw
REFUND	10	7	e
RELIABLE	10	7	s
SATISFACTION	8	8	sw