customer service

DELIVERY
FAIR
FRIENDLY
GOODPRICE
HELPFUL
KNOWLEDGABLE
NEEDS
ONTIME
REBATES
REFUND
RELIABLE
SATISFACTION

wht do customers expect

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Word	X	Y	Direction
DELIVERY	3	8	ne
FAIR	9	7	se
FRIENDLY	14	13	w
GOODPRICE	2	12	n
HELPFUL	8	11	e
KNOWLEDGABLE	3	13	n
NEEDS	4	11	ne
ONTIME	4	12	n
REBATES	7	12	e
REFUND	9	2	w
RELIABLE	7	12	ne
SATISFACTION	8	8	sw