ITIL

AGREEMENT
ASSET
AVAILABILITY
CAPACITY
CHANGE
CONFIGURATION
ESCALATION
IMPACT
IMPACT
IMPROVEMENT
INCIDENT
OPERATIONS
PORTFOLIO
PRIORITY
PROBLEM
RESOLUTION
ROOTCAUSE
SERVICE
STRATEGY
TRANSITION
URGENCY
UTILITY
WARRANTY

ITIL V3 Terminology

Try to find all 23 words on this board.

S Y G O T Y T N A R R A W P B
N N C T R O O T C A U S E C F
O L W N E E F U S H Y I O R T
I M S E E Y S S T T A N N N X
T X N M N G E O I I F N E J E
A S O E T T R R L I L M G C P
L T I V E C O U G U E I I E R
A R T O H I A U C E T V T M O
C A A R R W R P R S R I L Y B
S T R P P A W G M E D T O R L
E E E M T R A N S I T I O N E
L G P I N C I D E N T G F R M
I Y O W W J Y T I C A P A C S
E N X Q Z O I L O F T R O P O
Y A V A I L A B I L I T Y X J
Brought to you by WordSearchFun.com



Answer Key for ITIL

X
Y
123456789101112131415
1# Y # # # Y T N A R R A W # #
2N # C T R O O T C A U S E C #
3O # # N # E # U S H Y # O # T
4I # S E E # S S T T A N # N #
5T # N M # G E O I I F N E # E
6A S O E T T R R L I L M G C P
7L T I V # C O U G U E I I E R
8A R T O # I A U # E T V T # O
9C A A R R # R P R # R I # Y B
10S T R P # A # G M E # # O # L
11E E E M T R A N S I T I O N E
12# G P I N C I D E N T # # # M
13# Y O # # # Y T I C A P A C #
14# N # # # O I L O F T R O P #
15# A V A I L A B I L I T Y # #
Word X Y Direction
AGREEMENT  711ne
ASSET  102sw
AVAILABILITY  215e
CAPACITY  1413w
CHANGE  92se
CONFIGURATION  88sw
ESCALATION  111n
IMPACT  1011nw
IMPACT  1011nw
IMPROVEMENT  412n
INCIDENT  412e
OPERATIONS  313n
PORTFOLIO  1414w
PRIORITY  410ne
PROBLEM  156s
RESOLUTION  52se
ROOTCAUSE  52e
SERVICE  911ne
STRATEGY  26s
TRANSITION  511e
URGENCY  87nw
UTILITY  83se
WARRANTY  121w