ITIL

AGREEMENT
ASSET
AVAILABILITY
CAPACITY
CHANGE
CONFIGURATION
DESIGN
ESCALATION
IMPACT
IMPACT
IMPROVEMENT
INCIDENT
OPERATIONS
PORTFOLIO
PRIORITY
PROBLEM
RESOLUTION
ROOTCAUSE
SERVICE
STRATEGY
TRANSITION
URGENCY
UTILITY
WARRANTY

ITIL V3 Terminology

Try to find all 24 words on this board.

U Q S T R A T E G Y X B G L U
D T N E D I C N I F G W H C C
E C I V R E S O L U T I O N H
A W A R R A N T Y Y A N B T A
G W C A P A C I T Y F X S B N
R Y T I L I B A L I A V A N G
E L I M P A C T G T E S S A E
E Y C N E G R U T I L I T Y D
M N R B C H R O O T C A U S E
E Y E S C A L A T I O N F U S
N U M F T R A N S I T I O N I
T M R I M P R O V E M E N T G
E K O P E R A T I O N S I J N
I N A I O I L O F T R O P W L
M E L B O R P R I O R I T Y H
Brought to you by WordSearchFun.com



Answer Key for ITIL

X
Y
123456789101112131415
1# # S T R A T E G Y # # # # #
2# T N E D I C N I # # # # C C
3E C I V R E S O L U T I O N H
4A W A R R A N T Y # # N # # A
5G # C A P A C I T Y F # # # N
6R Y T I L I B A L I A V A # G
7E # I M P A C T G T E S S A E
8E Y C N E G R U T I L I T Y D
9M # # # # # R O O T C A U S E
10E # E S C A L A T I O N # # S
11N # # # T R A N S I T I O N I
12T # # I M P R O V E M E N T G
13# # O P E R A T I O N S # # N
14# N # # O I L O F T R O P # #
15M E L B O R P R I O R I T Y #
Word X Y Direction
AGREEMENT  14s
ASSET  147w
AVAILABILITY  136w
CAPACITY  35e
CHANGE  152s
CONFIGURATION  88sw
DESIGN  158s
ESCALATION  310e
IMPACT  37e
IMPACT  37e
IMPROVEMENT  412e
INCIDENT  92w
OPERATIONS  313e
PORTFOLIO  1314w
PRIORITY  715e
PROBLEM  715w
RESOLUTION  53e
ROOTCAUSE  79e
SERVICE  73w
STRATEGY  31e
TRANSITION  511e
URGENCY  88w
UTILITY  88e
WARRANTY  14e