ITIL

AGREEMENT
ASSET
AVAILABILITY
CAPACITY
CHANGE
CONFIGURATION
DESIGN
ESCALATION
IMPACT
IMPACT
IMPROVEMENT
INCIDENT
OPERATIONS
PORTFOLIO
PRIORITY
PROBLEM
RESOLUTION
ROOTCAUSE
SERVICE
STRATEGY
TRANSITION
URGENCY
UTILITY
WARRANTY

ITIL V3 Terminology

Try to find all 24 words on this board.

P O R T F O L I O Y X X G P U
X N O P E R A T I O N S K I V
T N O I T U L O S E R V I C E
Y Y F I M P R O V E M E N T G
Y T G N T R A N S I T I O N M
T D I E O A G R E E M E N T F
I E M L T I R O O T C A U S E
L S P Z I A T U R G E N C Y C
I I A M V B R A G R J Y C E A
T G C E G Q A T L I A E F G P
U N T E S S A L S A F H S N A
Z T N E D I C N I K C N W A C
M E L B O R P Z R A Z S O H I
M U Y T I R O I R P V Y E C T
G V N U U Y T N A R R A W H Y
Brought to you by WordSearchFun.com



Answer Key for ITIL

X
Y
123456789101112131415
1P O R T F O L I O # # # # # #
2# N O P E R A T I O N S # # #
3# N O I T U L O S E R V I C E
4Y Y # I M P R O V E M E N T #
5Y T G N T R A N S I T I O N #
6T D I E O A G R E E M E N T #
7I E M L T I R O O T C A U S E
8L S P # I A T U R G E N C Y C
9I I A # # B R A G # # # # E A
10T G C # # # A T L I # # # G P
11U N T E S S A L S A F # # N A
12# T N E D I C N I # C N # A C
13M E L B O R P # # A # S O H I
14# # Y T I R O I R P V # E C T
15# # # # # Y T N A R R A W # Y
Word X Y Direction
AGREEMENT  66e
ASSET  711w
AVAILABILITY  1215nw
CAPACITY  158s
CHANGE  1414n
CONFIGURATION  88nw
DESIGN  26s
ESCALATION  1314nw
IMPACT  36s
IMPACT  36s
IMPROVEMENT  44e
INCIDENT  912w
OPERATIONS  32e
PORTFOLIO  11e
PRIORITY  1014w
PROBLEM  713w
RESOLUTION  113w
ROOTCAUSE  77e
SERVICE  93e
STRATEGY  911nw
TRANSITION  55e
URGENCY  88e
UTILITY  111n
WARRANTY  1215w