Qualities of Outstanding Customer Service

ACCURACY
APPRECIATION
ATTENTION
CONFIRM
COURTESY
DEDICATION
EMPATHY
ENTHUSIASM
FRIENDLINESS
INTEGRITY
KNOWLEDGE
PATIENCE
RELIABILITY
SMILE
UNDERSTANDING

CoServ Customer Service

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Answer Key for Qualities of Outstanding Customer Service

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1# # P A T I E N C E # # # # # # # # # #
2# # # # N O I T A I C E R P P A # # # #
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14# # # # M S A I S U H T N E # # # # N #
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Word X Y Direction
ACCURACY  162s
APPRECIATION  162w
ATTENTION  1010w
CONFIRM  1916n
COURTESY  112sw
DEDICATION  1515w
EMPATHY  1414ne
ENTHUSIASM  1414w
FRIENDLINESS  1313w
INTEGRITY  77e
KNOWLEDGE  1616w
PATIENCE  31e
RELIABILITY  1313n
SMILE  1212n
UNDERSTANDING  1111nw