Qualities of Outstanding Customer Service

ACCURACY
APPRECIATION
ATTENTION
CONFIRM
COURTESY
DEDICATION
EMPATHY
ENTHUSIASM
FRIENDLINESS
INTEGRITY
KNOWLEDGE
PATIENCE
RELIABILITY
SMILE
UNDERSTANDING

CoServ Customer Service

Try to find all 15 words on this board.

U T N H F Z K J O G D N E A V V J C X I
E K K J Q D F G B H B W S K Y I E V M W
N H J T Y P F I B X Z A D X S P T O T A
Q U C L H N O I T A I C E R P P A X X I
I B G Z T Y F D F N J T Y I B K U C K H
X V W I A L H Y S E T R U O C N E E K B
J W R Q P N O I T A C I D E D O I C X A
J U P Z M S A I S U H T N E Y W E Z C S
F X S S E N I L D N E I R F C L U E G M
P U Q Y G G Z E X T Y S E J M E D C I O
G H U N Y Y B P J P T M L T Y D M N K X
B O Y C A R U C C A B I I I J G P E C J
M J O F J D O O N T H L A C X E R I J L
U S E C H F N D P T H E B M V L O T L C
P K A F S F I N T E G R I T Y E N A Y W
B G N T I N F M K N O I L Y R R G P B M
Z F T R G O S U Q T Q I I Q I S F D X Q
Z C M H L Q J O Y I I V T K D K R B M D
A E K T V A W Z I O C R Y F H C N S Y I
O S B X Z M W V Z N A W F P W Y C Y Z J
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Answer Key for Qualities of Outstanding Customer Service

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Word X Y Direction
ACCURACY  1012w
APPRECIATION  174w
ATTENTION  1012s
CONFIRM  912sw
COURTESY  156w
DEDICATION  157w
EMPATHY  59n
ENTHUSIASM  148w
FRIENDLINESS  139w
INTEGRITY  715e
KNOWLEDGE  166s
PATIENCE  1816n
RELIABILITY  139s
SMILE  1210s
UNDERSTANDING  1111sw