Qualities of Outstanding Customer Service

ACCURACY
APPRECIATION
ATTENTION
CONFIRM
COURTESY
DEDICATION
EMPATHY
ENTHUSIASM
FRIENDLINESS
INTEGRITY
KNOWLEDGE
PATIENCE
RELIABILITY
SMILE
UNDERSTANDING

CoServ Customer Service

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Word	X	Y	Direction
ACCURACY	20	17	n
APPRECIATION	20	17	nw
ATTENTION	10	10	ne
CONFIRM	15	12	n
COURTESY	11	18	w
DEDICATION	15	15	w
EMPATHY	11	13	nw
ENTHUSIASM	14	14	w
FRIENDLINESS	13	13	w
INTEGRITY	12	13	nw
KNOWLEDGE	16	16	w
PATIENCE	19	16	n
RELIABILITY	17	14	n
SMILE	4	13	n
UNDERSTANDING	11	11	nw