Qualities of Outstanding Customer Service

ACCURACY
APPRECIATION
ATTENTION
CONFIRM
COURTESY
DEDICATION
EMPATHY
ENTHUSIASM
FRIENDLINESS
INTEGRITY
KNOWLEDGE
PATIENCE
RELIABILITY
SMILE
UNDERSTANDING

CoServ Customer Service

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Word	X	Y	Direction
ACCURACY	19	17	w
APPRECIATION	19	17	n
ATTENTION	12	10	n
CONFIRM	19	12	nw
COURTESY	19	12	w
DEDICATION	7	15	e
EMPATHY	8	14	nw
ENTHUSIASM	8	14	n
FRIENDLINESS	9	13	n
INTEGRITY	9	7	e
KNOWLEDGE	6	16	e
PATIENCE	19	19	w
RELIABILITY	12	1	w
SMILE	10	12	n
UNDERSTANDING	11	11	ne