Qualities of Outstanding Customer Service

ACCURACY
APPRECIATION
ATTENTION
CONFIRM
COURTESY
DEDICATION
EMPATHY
ENTHUSIASM
FRIENDLINESS
INTEGRITY
KNOWLEDGE
PATIENCE
RELIABILITY
SMILE
UNDERSTANDING

CoServ Customer Service

Try to find all 15 words on this board.

B X G B W T M X J M E T T N P N Y L N A
M V T E U D T J S N J M A R J L Q E L X
G X C A F O Q M A O V U S I S R I Q E O
O S V G H W W G Z I Q I S X W F O M E Z
D D X Y G D C S A T N D E M P A T H Y L
Q Y F G K N M C J N J O N S N D M K N Z
V W B K Y T I R G E T N I A O L R N J B
O U M N X M A D N T A E L I I P I P O T
E K S E V W N C N T Q L D S T E F D P D
P U G Y C R T O M A V I N U A G N I C R
H B H K Y S J B I O T M E H C D O J H H
H F E F V P P E S T J S I T I E C H V H
A J F R Z Y F U Q C A C R N D L M Y P L
M G E B R S D A B M K I F E E W B C N X
H Q Q E X Y S E T R U O C O D O K A Z M
V J Y J S A Q G D G G P T E U N C R N F
K V N X Y T I L I B A I L E R K U U U S
U S Z F K R J L O T V H Q R Y P N C B N
X K M X B Q M W I E C N E I T A P C K R
X D N F A J F C B W B J Q R N J C A Z D
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Answer Key for Qualities of Outstanding Customer Service

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Word X Y Direction
ACCURACY  1820n
APPRECIATION  1820nw
ATTENTION  1010n
CONFIRM  1712n
COURTESY  1315w
DEDICATION  1515n
EMPATHY  135e
ENTHUSIASM  1414n
FRIENDLINESS  1313n
INTEGRITY  137w
KNOWLEDGE  1616n
PATIENCE  1719w
RELIABILITY  1517w
SMILE  1212n
UNDERSTANDING  1111nw