Qualities of Outstanding Customer Service

ACCURACY
APPRECIATION
ATTENTION
CONFIRM
COURTESY
DEDICATION
EMPATHY
ENTHUSIASM
FRIENDLINESS
INTEGRITY
KNOWLEDGE
PATIENCE
RELIABILITY
SMILE
UNDERSTANDING

CoServ Customer Service

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Word	X	Y	Direction
ACCURACY	4	20	e
APPRECIATION	12	12	n
ATTENTION	12	12	ne
CONFIRM	12	7	ne
COURTESY	10	2	s
DEDICATION	7	7	s
EMPATHY	8	8	n
ENTHUSIASM	8	8	s
FRIENDLINESS	9	9	s
INTEGRITY	9	10	se
KNOWLEDGE	6	6	s
PATIENCE	12	11	ne
RELIABILITY	19	8	s
SMILE	9	18	e
UNDERSTANDING	11	11	se