Qualities of Outstanding Customer Service

ACCURACY
APPRECIATION
ATTENTION
CONFIRM
COURTESY
DEDICATION
EMPATHY
ENTHUSIASM
FRIENDLINESS
INTEGRITY
KNOWLEDGE
PATIENCE
RELIABILITY
SMILE
UNDERSTANDING

CoServ Customer Service

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Word	X	Y	Direction
ACCURACY	2	12	e
APPRECIATION	2	5	s
ATTENTION	10	10	n
CONFIRM	20	16	nw
COURTESY	2	10	e
DEDICATION	15	15	w
EMPATHY	5	13	s
ENTHUSIASM	14	14	w
FRIENDLINESS	13	13	w
INTEGRITY	7	7	e
KNOWLEDGE	16	16	w
PATIENCE	20	10	s
RELIABILITY	13	13	n
SMILE	12	12	n
UNDERSTANDING	11	11	nw