Qualities of Outstanding Customer Service

ACCURACY
APPRECIATION
ATTENTION
CONFIRM
COURTESY
DEDICATION
EMPATHY
ENTHUSIASM
FRIENDLINESS
INTEGRITY
KNOWLEDGE
PATIENCE
RELIABILITY
SMILE
UNDERSTANDING

CoServ Customer Service

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Word	X	Y	Direction
ACCURACY	14	19	w
APPRECIATION	14	19	nw
ATTENTION	10	10	n
CONFIRM	6	1	e
COURTESY	9	14	w
DEDICATION	15	15	n
EMPATHY	13	5	e
ENTHUSIASM	14	14	n
FRIENDLINESS	13	13	n
INTEGRITY	13	7	w
KNOWLEDGE	16	16	n
PATIENCE	13	18	w
RELIABILITY	11	16	w
SMILE	12	12	w
UNDERSTANDING	11	11	nw