Qualities of Outstanding Customer Service

ACCURACY
APPRECIATION
ATTENTION
CONFIRM
COURTESY
DEDICATION
EMPATHY
ENTHUSIASM
FRIENDLINESS
INTEGRITY
KNOWLEDGE
PATIENCE
RELIABILITY
SMILE
UNDERSTANDING

CoServ Customer Service

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Word	X	Y	Direction
ACCURACY	12	10	e
APPRECIATION	12	10	w
ATTENTION	12	10	n
CONFIRM	7	10	nw
COURTESY	3	18	n
DEDICATION	7	15	e
EMPATHY	8	14	nw
ENTHUSIASM	8	14	e
FRIENDLINESS	9	13	e
INTEGRITY	15	7	w
KNOWLEDGE	6	16	e
PATIENCE	3	3	e
RELIABILITY	16	20	w
SMILE	10	12	e
UNDERSTANDING	11	11	ne