Qualities of Outstanding Customer Service

ACCURACY
APPRECIATION
ATTENTION
CONFIRM
COURTESY
DEDICATION
EMPATHY
ENTHUSIASM
FRIENDLINESS
INTEGRITY
KNOWLEDGE
PATIENCE
RELIABILITY
SMILE
UNDERSTANDING

CoServ Customer Service

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Word	X	Y	Direction
ACCURACY	18	13	s
APPRECIATION	18	13	n
ATTENTION	10	10	w
CONFIRM	1	14	s
COURTESY	1	14	n
DEDICATION	15	15	w
EMPATHY	7	10	nw
ENTHUSIASM	14	14	w
FRIENDLINESS	13	13	w
INTEGRITY	7	7	e
KNOWLEDGE	16	16	w
PATIENCE	9	19	w
RELIABILITY	13	13	n
SMILE	12	12	n
UNDERSTANDING	11	11	nw