behavioral skills

APPEARANCE
CONVERSATION
EXPRESSIONS
EYECONTACT
GESTURES
LANGUAGE
LISTENER
MOVEMENT
POSTURE
SILENCE
SMILING
VISUAL
VOICETONE

staff meeting the journey

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Answer Key for behavioral skills

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Word	X	Y	Direction
APPEARANCE	13	6	sw
CONVERSATION	8	8	se
EXPRESSIONS	4	3	e
EYECONTACT	6	6	e
GESTURES	4	15	e
LANGUAGE	15	8	s
LISTENER	10	2	w
MOVEMENT	3	3	s
POSTURE	12	7	w
SILENCE	9	2	e
SMILING	8	8	sw
VISUAL	5	5	s
VOICETONE	5	5	e