behavioral skills

APPEARANCE
CONVERSATION
EXPRESSIONS
EYECONTACT
GESTURES
LANGUAGE
LISTENER
MOVEMENT
POSTURE
SILENCE
SMILING
VISUAL
VOICETONE

staff meeting the journey

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Answer Key for behavioral skills

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Word	X	Y	Direction
APPEARANCE	3	10	n
CONVERSATION	8	8	nw
EXPRESSIONS	4	1	e
EYECONTACT	10	10	w
GESTURES	10	10	n
LANGUAGE	15	2	w
LISTENER	15	3	s
MOVEMENT	13	13	n
POSTURE	3	9	ne
SILENCE	5	7	se
SMILING	10	9	nw
VISUAL	7	8	nw
VOICETONE	11	11	n