behavioral skills

APPEARANCE
CONVERSATION
EXPRESSIONS
EYECONTACT
GESTURES
LANGUAGE
LISTENER
MOVEMENT
POSTURE
SILENCE
SMILING
VISUAL
VOICETONE

staff meeting the journey

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Answer Key for behavioral skills

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Word	X	Y	Direction
APPEARANCE	10	3	w
CONVERSATION	8	8	nw
EXPRESSIONS	3	4	s
EYECONTACT	10	10	n
GESTURES	3	8	se
LANGUAGE	5	15	e
LISTENER	3	2	e
MOVEMENT	13	13	n
POSTURE	3	6	se
SILENCE	15	10	n
SMILING	8	8	sw
VISUAL	5	6	se
VOICETONE	11	11	n