Retail

ACAS
APPEARANCE
BUYING
CLEANLINESS
CLOSED
COMPLAINTS
EMPATHY
EMPLOYEE
FEEDBACK
GREETING
LANGUAGE
LISTENING
LOYALTY
MORALE
OPEN
POLICIES
POSITIVE
PRESENTATION
PROBING
PROCEDURES
PROMOTIONS
RAPPORT
REFUNDS
RESTRICTED
RETAIL
SATISFIED
STANDARDS
SURVEYS
TARGETS
TRAINING

Retail Knowledge

Try to find all 30 words on this board.

U L L B W W N M A L Y K B D N M X R S E
N D X B E G A U G N A L O Y A L T Y G Y
X C K K A S A T I S F I E D Z V X T U R
O I C H S N Q N J Y M Z D M S G S I Z K
Z C A Y P R O M O T I O N S U R V E Y S
B A B N M R E S T R I C T E D I Z X P V
K B D W C L E A N L I N E S S V D D X L
P F E L O U I S P O S I T I V E M Y M S
J A E Z M R Z S E P O L I C I E S V L T
V G F B P X E H T N E M P L O Y E E F V
O N Z H L R A L V E T A R G E T S Z M F
H I O B A Z O W A R N A R A P P O R T Z
D B U Y I N G C A R C I T A H B D Z L G
D O I T N K L I E A O Y N I N S X D S O
B R V G T O N J S D L M N G O C P E P D
U P R U S I S F O X U X E P J N E H D F
K Y P E N M L I A T E R E F U N D S O Y
E N D G R E E T I N G N E M P A T H Y X
I G C R S S D R A D N A T S N G I Z H P
Z G D C T D M Q S P O U V E T T D C M K
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Answer Key for Retail

X
Y
1234567891011121314151617181920
1# # # # # # # # # # # # # # # # # # # #
2# # # # E G A U G N A L O Y A L T Y # #
3# # K # # S A T I S F I E D # # # # # #
4# # C # # # # # # # # # # # # # # # # #
5# # A # P R O M O T I O N S U R V E Y S
6# # B # # R E S T R I C T E D # # # # #
7# # D # C L E A N L I N E S S # # # # #
8# # E # O # I S P O S I T I V E # # # #
9# # E # M # # S E P O L I C I E S # # #
10# G F # P # E # T N E M P L O Y E E # #
11# N # # L R # L # E T A R G E T S # # #
12# I # # A # O # A R N A R A P P O R T #
13# B U Y I N G C A R C I T A # # # # # #
14# O # # N # L I E A O # N I N # # # # #
15# R # # T O N # S D # M # G O C # # # #
16# P # # S I # # # # U # # P # N E # # #
17# # # E N # L I A T E R E F U N D S # #
18# # D G R E E T I N G N E M P A T H Y #
19# # # # # S D R A D N A T S # # # # # #
20# # # # # # # # # # # # # # # # # # # #
Word X Y Direction
ACAS  1212sw
APPEARANCE  87se
BUYING  213e
CLEANLINESS  77e
CLOSED  813sw
COMPLAINTS  57s
EMPATHY  1318e
EMPLOYEE  1110e
FEEDBACK  310n
GREETING  418e
LANGUAGE  122w
LISTENING  67se
LOYALTY  122e
MORALE  1215nw
OPEN  1515sw
POLICIES  109e
POSITIVE  98e
PRESENTATION  1111se
PROBING  216n
PROCEDURES  510se
PROMOTIONS  55e
RAPPORT  1312e
REFUNDS  1217e
RESTRICTED  66e
RETAIL  1217w
SATISFIED  63e
STANDARDS  1419w
SURVEYS  145e
TARGETS  1111e
TRAINING  1111sw