Mortgage

ACKNOWLEDGE
APOLOGIZE
EMPATHY
LISTEN
OWNERSHIP
PATIENCE
POLITE
PROFESSIONAL
RESOLVE
THANK

Find 10 Customer service related words in the table below.

Try to find all 10 words on this board.

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Answer Key for Mortgage

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Word	X	Y	Direction
ACKNOWLEDGE	4	4	s
APOLOGIZE	11	9	n
EMPATHY	10	10	n
LISTEN	3	3	e
OWNERSHIP	12	12	n
PATIENCE	14	14	n
POLITE	14	14	w
PROFESSIONAL	8	8	nw
RESOLVE	13	13	n
THANK	10	14	nw