Chaper 14

ACQUISITIONCOST
BASEPROFIT
CONSERVATIONUNITS
CORECUSTOMER
COSTSAVINGS
CROSSSELLING
CURRENTVALUE
CUSTOMERLOYALTY
CUSTOMERSACRIFICE
DESIREDQUALITY
EXCITEDQUALITY
EXTERNALREPLACEMENT
HISTORICALVALUE
LAPSERATE
LIFETIMEVALUE
PERSISTENCY
POTENTIALVALUE
PRICEPREMIUM
REFERRAL
REINSTATEMENT
VALUEMATRIX

This is a word search from terms listed in Chapter 14

Try to find all 21 words on this board.

S P T P Y Y P O T E N T I A L V A L U E
P T I O X T E J S Y B J Y O F E V I Z C
K Y N T G N W I Z D R U Z U G B X F U U
F M A E J E U L A V T N E R R U C E T S
E U G B M M D L Q F B I V L L U Y T S T
C I N S R E J Y M I F A A J S G T I O O
O M I G E T C A X L C H F T O X I M C M
R E L N W A B A S E P R O F I T L E N E
E R L I J T P P L I C M X R N L A V O R
C P E V V S O K Z P E R T E Y A U A I L
U E S A E N F W F R E A I C J R Q L T O
S C S S R I N Z S H M R N M F R D U I Y
T I S T F E M A U E V E L S Q E E E S A
O R O S T R C Q U D T S L A T F R L I L
M P R O T R B L R S B C R Q N E I X U T
E X C C I C A L I V S A N P Q R S P Q Y
R W N F T V S S L A P S E R A T E V C Z
U H I S T O R I C A L V A L U E D T A F
U C O N S E R V A T I O N U N I T S X X
E O E K P I Y T I L A U Q D E T I C X E
Brought to you by WordSearchFun.com



Answer Key for Chaper 14

X
Y
1234567891011121314151617181920
1# # # # # # P O T E N T I A L V A L U E
2# T # # # T # # # # # # # # # # # I # C
3# # N # # N # # # # # # # # # # # F # U
4# M # E # E U L A V T N E R R U C E T S
5# U G # M M # # # # # # # # # U Y T S T
6C I N S # E # # # # # # # # S # T I O O
7O M I G # T C # # # # # # T # X I M C M
8R E L N # A B A S E P R O F I T L E N E
9E R L I # T # # L # # M # R # L A V O R
10C P E V # S # # # P E # T # Y A U A I L
11U E S A # N # # # R E A # C # R Q L T O
12S C S S # I # # S # M R N # # R D U I Y
13T I S T # E # A # E # E L # # E E E S A
14O R O S # R C # U # T # # A # F R # I L
15M P R O # R # L # S # # # # N E I # U T
16E # C C I # A # I # # # # # # R S # Q Y
17R # # F # V # S L A P S E R A T E # C #
18# H I S T O R I C A L V A L U E D T A #
19# C O N S E R V A T I O N U N I T S X #
20E # # # P # Y T I L A U Q D E T I C X E
Word X Y Direction
ACQUISITIONCOST  1918n
BASEPROFIT  88e
CONSERVATIONUNITS  219e
CORECUSTOMER  16s
COSTSAVINGS  416n
CROSSSELLING  316n
CURRENTVALUE  174w
CUSTOMERLOYALTY  202s
CUSTOMERSACRIFICE  174sw
DESIREDQUALITY  1717n
EXCITEDQUALITY  2020w
EXTERNALREPLACEMENT  1111nw
HISTORICALVALUE  318e
LAPSERATE  917e
LIFETIMEVALUE  181s
PERSISTENCY  520ne
POTENTIALVALUE  71e
PRICEPREMIUM  215n
REFERRAL  1616n
REINSTATEMENT  614n
VALUEMATRIX  617ne